PACIFIC CREST HOSPICE OF VENTURA COUNTY LLC
Provider Information
- Address
- 2300 ALESSANDRO DRIVE, SUITE 120
VENTURA, CA 93001 - Medicare Certified Since
- January 19, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PACIFIC CREST HOSPICE OF VENTURA COUNTY LLC compares to hospices nationwide.
22.1 minutes
of nurse care per routine home care day, on average
That is the 97th percentile among hospices nationally. The national median is about 12 minutes.
9
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day22.1 min
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends15.2%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.2%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits20%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55.6%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,571 · 26th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70.9% of patients or more. Most hospices score above 90 percent.
- Pain screening81.8%
- Pain assessment92.9%
- Breathing difficulty screening97.3%
- Breathing difficulty treatment89.7%
- Treatment preferences discussed100%
- Beliefs and values discussed94.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life74.4%
- All care steps completed70.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Stroke26%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Pacific Crest Hospice of Ventura County
Pacific Crest Hospice of Ventura County serves families throughout Ventura, California. They offer support for patients facing life-limiting illnesses. The team focuses on comfort and symptom management to improve quality of life. This agency has been certified by Medicare since early 2023. They operate out of their office on Alessandro Drive to reach those in need of care. Choosing a local provider helps ensure that medical staff can arrive at your home quickly when symptoms change. Getting the right support early often makes a big difference for everyone involved. Their goal is to keep patients comfortable in their own beds. This is a common way to manage care during a difficult season of life.
About Pacific Crest Hospice of Ventura County LLC
Pacific Crest Hospice of Ventura County is a limited liability company providing medical support. Medicare certification shows they meet federal standards for hospice care. This status allows them to provide services covered by the Medicare Hospice Benefit. Agencies must pass regular reviews to keep this status active. These reviews check how well the team manages pain and communicates with families. You should know that certification acts as a baseline for safety and service quality. It means the agency follows rules set by the government. Families should feel free to ask about these standards during an initial meeting. Ask them how they handle weekend calls or emergency visits. Good agencies are always ready to explain their process clearly. Clear answers show they value your peace of mind.
Quality Performance
What Is Hospice Care Like in Ventura?
Hospice care in Ventura relies on a team approach. You will likely work with a registered nurse, a doctor, and a social worker. These pros visit your home to help manage pain and emotional needs. They also help with equipment like hospital beds or oxygen tanks. The team creates a plan that changes as the patient needs more or less help. Most care happens where the patient lives. That could be a private house or an assisted living facility. Staff members are on call all day and night to answer questions or visit if a crisis occurs. They work to keep the patient calm and comfortable. This local setup makes it easier to get help without travel. It keeps the family together during a time that matters most.
What to Ask When Choosing a Hospice Provider
Picking the right partner for hospice care takes time. You should talk to a few agencies before you decide. Start by asking how quickly a nurse can get to your home in an emergency. This is a primary concern for most people. Ask if they have staff available on weekends or holidays. You also want to know how they handle pain medication delivery. Ask who will be the main person you talk to when things change. It helps to have one person who knows your specific situation well. Ask about their experience with the specific illness your loved one has. A good provider will answer these questions with patience and care. Do not feel rushed to make a choice. You deserve to feel confident in the team you pick.
Keep Family Stories Alive
Your family history is a treasure. Use this time to record stories and memories that might otherwise fade away.
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Helpful Guides for Families
10 Essential Hospice Questions for Evaluating Providers
Evaluating hospice care for a loved one? Use these 10 essential hospice questions to interview providers and ensure your family receives the best possible support.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.