HospiceScout

PACIFIC CREST HOSPICE OF VENTURA COUNTY LLC

Provider Information

Address
2300 ALESSANDRO DRIVE, SUITE 120
VENTURA, CA 93001
Medicare Certified Since
January 19, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PACIFIC CREST HOSPICE OF VENTURA COUNTY LLC compares to hospices nationwide.

22.1 minutes

of nurse care per routine home care day, on average

That is the 97th percentile among hospices nationally. The national median is about 12 minutes.

9

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day22.1 min

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends15.2%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.2%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits20%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months55.6%

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,571 · 26th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 70% of patients or more. Most hospices score above 90 percent.
  • Pain screening78.9%
  • Pain assessment97.4%
  • Breathing difficulty screening98.9%
  • Breathing difficulty treatment89.3%
  • Treatment preferences discussed100%
  • Beliefs and values discussed93.3%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life74.4%
  • All care steps completed70%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Stroke26%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Hospice Support in Ventura

Pacific Crest Hospice of Ventura County LLC provides end-of-life care for families in Ventura, California. They operate out of their office on Alessandro Drive to serve the local community. The team focuses on comfort and dignity during a difficult season. Hospice is about more than just medicine. It is about supporting the whole person and their loved ones. Families often find peace knowing their person is in good hands. This provider offers a range of services designed to manage pain and provide emotional support. Their goal is to help patients live their final days with joy and comfort. Every family deserves a team that truly listens. That is what Pacific Crest Hospice aims to deliver every single day. If you live in Ventura County, this team is ready to help you and your family navigate these challenging times with kindness and skill.

About PACIFIC CREST HOSPICE OF VENTURA COUNTY LLC

This hospice agency has been Medicare certified since January 19, 2023. Certification shows they meet strict federal standards for safety and care quality. It is a big deal to find a provider that has passed these checks early on. They are located at 2300 Alessandro Drive, Suite 120, in Ventura. The thing is, choosing a hospice is a major decision for any family. You want to know that the people coming into your home are trained and kind. Pacific Crest Hospice brings professional care directly to where you live. They work to coordinate with your current doctors to keep everyone on the same page. That is a huge relief for families who feel overwhelmed by paperwork and appointments. You can call them at (760) 808-2646 to ask questions about their specific approach to care. They are there to support your family's unique needs during this time.

Quality of Care

Pacific Crest Hospice of Ventura County LLC holds a perfect 5/5 star rating from Medicare. They also earned a 5/5 rating for their quality of care based on the Hospice Care Index. This means they perform very well compared to other providers nationwide.

Understanding Hospice Care in VENTURA

Ventura County families have access to several hospice options. But not all agencies are the same. Most hospice care happens in your own home. The team comes to you. They bring supplies, medicine, and emotional support to your living room. Sometimes, a patient may need a short stay in a specialized facility if symptoms get hard to manage at home. That is called respite care. It gives the primary caregiver a chance to rest and recharge. The main point of hospice is to focus on quality of life rather than a cure. You still keep your own doctor in the loop. The hospice team just adds extra layers of support. They help with physical pain, but they also help with the emotional weight of a terminal illness. It is a team effort. You are never doing this alone.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions when meeting with a hospice team. Here are a few things to consider. First, ask how quickly they can respond if a crisis happens at night or on a weekend. You need to know that help is just a phone call away. Second, ask how they handle pain management and symptoms. Every patient is different, and their plan should be too. Third, ask about the role of the hospice volunteers and spiritual counselors. These people can provide great comfort to the family. Finally, ask about their experience with your specific diagnosis. Some agencies have special programs for certain conditions. Be honest about what matters most to your family. A good provider will welcome these questions. They should never rush you or make you feel like a burden. Take your time deciding.

Preserve Your Family's History

Every life is a story worth telling. Capture the memories and values that matter most before they fade away. We help families record their journey and keep their legacy alive for future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.