WEST GATE HOSPICE, INC
Provider Information
- Address
- 14531 HAMLIN ST SUITE 220
VAN NUYS, CA 91411 - Medicare Certified Since
- March 16, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how WEST GATE HOSPICE, INC compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends23.4%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits58.9%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months15.9%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care2.3%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,586 · 58th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 97.7% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed97.7%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
West Gate Hospice, Inc.
West Gate Hospice, Inc. serves patients and families in Van Nuys, California. They offer end-of-life care designed to bring comfort to those facing a serious illness. This provider has been certified by Medicare since March 2022. They operate within Los Angeles County to provide support at home or in care facilities. Hospice care focuses on managing pain and symptoms while honoring the wishes of the patient. Choosing the right partner for this care is a major decision for your family. Their team works to meet the physical and emotional needs of every person they serve. It is a quiet, dedicated service meant to help families during hard times.
About West Gate Hospice, Inc.
West Gate Hospice, Inc. is a Medicare-certified provider based in the San Fernando Valley. Certification means they meet federal rules for health and safety. You can find their office on Hamlin Street in Van Nuys. This status is the baseline for quality in the hospice world. Many families look for this certification first to ensure a basic level of oversight. They have been active since early 2022. This shows they have been in the field for a few years now. Understanding their history helps you see how they fit into the local health system. Families should ask about their specific team size and how they handle after-hours calls. These details matter when you need help in the middle of the night. Every provider has a unique way of managing patient care plans.
Quality Ratings Note
What Is Hospice Care Like in VAN NUYS?
Hospice care in Los Angeles County follows a team approach. Doctors, nurses, and social workers coordinate to provide care where the patient lives. Most care happens in a private home, an assisted living facility, or a nursing home. You will likely work with a case manager who visits regularly to check on symptoms. They also offer volunteers and spiritual counselors if that is helpful for your family. The goal is to keep the patient in a familiar space. They want to avoid hospital stays whenever possible. Staff members are trained to talk about goals and comfort levels with family members. This keeps everyone on the same page. Having a local team means they can reach you quickly when needs change. That is a real benefit for those living in busy urban areas.
What to Ask When Choosing a Hospice Provider
Choosing a partner for care is a big step. You should feel comfortable with the people entering your home. Start by asking how they handle pain management and medication delivery. Ask how long it takes for a nurse to arrive during an emergency. This is a very practical question. You also want to know who is on call on nights and weekends. Ask if their staff is available 24 hours a day. It helps to ask how they handle changes in the patient condition. Finally, ask if they have experience with your specific health needs. Being direct helps you get the answers you need for your family. Do not be afraid to ask for clarity on any part of their service plan.
Preserve Your Family Stories
Your loved one has a lifetime of stories to share. Recording these memories is a beautiful way to honor their history and keep their voice alive for future generations.
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Helpful Guides for Families
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.