VALLEY SERENITY HOSPICE CARE, INC
Provider Information
- Address
- 14416 HAMLIN ST.
VAN NUYS, CA 91401 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 17, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VALLEY SERENITY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VALLEY SERENITY HOSPICE CARE, INC compares to hospices nationwide.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 81.5% of patients or more. Most hospices score above 90 percent.
- Pain screening96.3%
- Breathing difficulty screening100%
- Breathing difficulty treatment92.3%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed81.5%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Valley Serenity Hospice Care
Valley Serenity Hospice Care, Inc serves families in Van Nuys, California. This provider offers hospice services to those with life-limiting illnesses. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews hospice agencies to ensure they meet high standards for patient safety and care quality. Their team works to provide support throughout the Los Angeles area. Finding the right care is a big step for any family. This provider has been certified by Medicare since August 2022. They operate as a for-profit hospice agency. Choosing a local provider often helps with coordination and speed of service when needs change quickly. Their focus remains on meeting the needs of patients in their own homes or care facilities. Understanding these basic facts helps families make informed decisions about end-of-life care in the San Fernando Valley region.
About VALLEY SERENITY HOSPICE CARE, INC
Valley Serenity Hospice Care, Inc operates as a for-profit entity in Los Angeles County. They achieved Medicare certification in August 2022. This provider maintains accreditation through CHAP. Accreditation means an outside group checked their work against national standards. It shows they follow specific rules for patient care and business habits. Most hospice agencies have a team to handle different patient needs. This specific agency reports a staff of three people. This includes one registered nurse and one licensed practical nurse. They do not currently use volunteers in their operations. Families should know that hospice care is a team effort. The nurse plays a large role in symptom management and pain control. Having a small team means you will likely get to know the staff members well over time. Ask them how they handle after-hours calls to ensure you have coverage when the office is closed for the day.
Quality Ratings
What Is Hospice Care Like in VAN NUYS?
Hospice care in Van Nuys focuses on comfort rather than a cure. The team provides care wherever the patient calls home. This could be a private house or an assisted living facility. Staff members visit to check on symptoms and offer emotional support. This specific agency employs one registered nurse and one licensed practical nurse to manage clinical care. These nurses coordinate with doctors to keep patients comfortable. They also help families understand what to expect as a disease progresses. The goal is to improve quality of life every single day. Hospice care teams also help with medical supplies and equipment. They make sure the family has what they need to provide care. Most agencies in California offer similar core services, but the team size and local presence can vary. Ask about their response time for emergency visits during the night or on weekends to ensure safety.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal choice for every family. You need to gather facts to feel sure about your decision. Start by asking how the team handles pain management when it happens at night. It is also good to ask how often the nurse will visit the home. You should ask what happens if the patient needs a higher level of care suddenly. Ask how they help family members cope with the stress of caregiving. Do they offer classes or classes for those who are grieving? Ask if they have experience with the specific health condition your loved one has. Check if they have staff members who speak your primary language if that is a concern. Finally, ask for a list of the facilities they work with if you are not at home. These questions help you see if their style matches your family needs.
Preserve Your Family Stories
Recording memories and life lessons is a gift for future generations. Start capturing these moments today to keep family history alive for years to come.
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