HospiceScout

PINEY CREEK HOSPICE CARE

Provider Information

Address
14545 FRIAR ST SUITE 145
VAN NUYS, CA 91411
Medicare Certified Since
June 26, 2023

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PINEY CREEK HOSPICE CARE compares to hospices nationwide.

5.7 minutes

of nurse care per routine home care day, on average

That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.

10

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day5.7 min

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends28.3%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Gaps in nursing visits68.9%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months0%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.3%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,206 · 35th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 96.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening98.1%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed96.2%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

PINEY CREEK HOSPICE CARE in Van Nuys

PINEY CREEK HOSPICE CARE serves families throughout Van Nuys, California. They offer comfort-focused care for patients during the final stages of life. Their team works right in the community to support patients at home or in care facilities. Hospice care is not just about medical treatment. It is about helping a loved one live as fully as possible. The team focuses on pain relief and emotional support for the whole family. They aim to make each day meaningful and peaceful. Getting the right support can change the entire experience for everyone involved. That is the true goal of their local care team in Los Angeles County. They focus on meeting the unique needs of each person they serve. It is a big job, but one they take very seriously.

About PINEY CREEK HOSPICE CARE

This provider has been Medicare certified since June 26, 2023. Being Medicare certified means they follow strict federal rules for patient care and safety. They are located at 14545 Friar St, Suite 145, in Van Nuys. When choosing a hospice, you should look for a team that fits your family's specific values. Most people do not realize that hospice care is a benefit already covered by Medicare. This means there is little to no cost for the family in most cases. You should ask about how their staff handles after-hours calls or emergencies. It is smart to learn about their team members, such as nurses and social workers. Knowing who will be in your home is vital for peace of mind. They are a newer provider in the area, so feel free to ask them about their current service capacity.

Quality Ratings Update

Official quality ratings for this provider are not yet available from CMS. Because they were certified in mid-2023, they have not yet built up enough data for a public score. This is common for newer agencies. We suggest asking them directly about their internal quality goals.

Understanding Hospice Care in Van Nuys

Finding the right care in a large city like Van Nuys can feel like a heavy task. There are many options in Los Angeles County, but each hospice provider operates a bit differently. Some focus on specific types of illnesses, while others serve a broad range of patient needs. The thing is, all Medicare-certified hospices must provide the same basic services. This includes nursing care, help with daily tasks, and spiritual support. But the culture and communication style of each agency will vary. You want a team that listens to your worries and answers your questions clearly. Think of it as finding a partner for a difficult journey. You deserve a team that makes you feel heard and respected at all times. Do not be afraid to interview more than one provider before you make your final choice.

What to Ask When Choosing a Hospice Provider

Selecting a care team is a big decision for any family. You should feel empowered to ask hard questions during your first meeting. Here are a few things to keep in mind:

  • How quickly can a nurse get to our home if an emergency happens at night?
  • What specific training does your staff have for managing difficult pain or symptoms?
  • How will you keep our family updated on changes in our loved one's condition?
  • Can you tell us how often a volunteer or social worker will visit the home?

And remember, there is no such thing as a bad question. The right agency will be happy to explain their processes in plain English. They should want you to feel comfortable with the plan they create. If they rush your questions, that is a sign to look elsewhere. You deserve clear, honest answers every single time.

Keep Family Memories Alive

This time is hard, but it is also a chance to share the stories that make your family unique. We can help you record and save these precious memories for the future generations.

Start Preserving Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.