PINEY CREEK HOSPICE CARE
Provider Information
- Address
- 14545 FRIAR ST SUITE 145
VAN NUYS, CA 91411 - Medicare Certified Since
- June 26, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PINEY CREEK HOSPICE CARE compares to hospices nationwide.
5.7 minutes
of nurse care per routine home care day, on average
That is the 2nd percentile among hospices nationally. The national median is about 12 minutes.
10
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day5.7 min
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends28.3%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits68.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.3%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,206 · 35th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 96.2% of patients or more. Most hospices score above 90 percent.
- Pain screening98.1%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed96.2%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Piney Creek Hospice Care
Piney Creek Hospice Care serves the Van Nuys area from their office on Friar Street. They offer end-of-life care designed to support patient comfort and family needs. This provider holds Medicare certification. They have been active in the program since June 2023. Families in Los Angeles County can reach them at (747) 877-2008 to discuss their specific care options. Hospice care is a team-based approach. It focuses on managing symptoms rather than seeking a cure. Choosing a provider is a major step. You want a team that responds to your calls quickly and acts with clear goals. This provider operates within the local community to bring care directly to homes or care facilities. It is helpful to know who is nearby when you need support most.
About the Provider
Piney Creek Hospice Care is a Medicare-certified agency. Medicare certification means the provider meets federal safety and quality standards set by the government. This status is required for agencies to receive payment through the Medicare hospice benefit. They have held this status since mid-2023. This is a relatively new entry to the local hospice market. Families should look at how long a provider has served the community. Newer agencies often work hard to build a strong reputation. You should ask about their specific experience with your loved one's diagnosis. Every agency must follow strict rules to keep their certification. These rules protect you and ensure that care meets basic needs. You can always check their current standing with state regulators if you have concerns. Understanding these rules helps you feel more secure during a hard time.
Quality Ratings
What Is Hospice Care Like in Van Nuys?
Van Nuys has several options for hospice care. Families often find that local providers are able to visit homes in the area quite fast. A hospice team usually includes a nurse, a social worker, and a chaplain. These professionals work together to create a plan that fits your family's daily life. The goal is to keep your loved one comfortable in their own bed. Most agencies in Los Angeles County have staff on call around the clock. This means you can get help even in the middle of the night. You should ask each agency how they handle weekend visits. Some teams are larger than others but the quality of care depends on how they communicate with you. It is smart to talk with more than one agency before you make a final choice.
What to Ask When Choosing a Hospice Provider
- How quickly can a nurse get to our home if an emergency happens at night?
- Who will be the main person we talk to about changes in the care plan?
- What specific training does your staff have for this type of illness?
- Can you provide a list of local facilities where your team currently visits patients?
Asking these questions helps you see how the agency works. You want to feel heard when you talk to them. Pay attention to how they answer your questions. Do they seem rushed? Or do they take the time to explain things well? A good provider will welcome these questions. They should be happy to explain their process. Clear answers are a sign of a professional team. You deserve to feel confident in the team you pick.
Preserve Your Family Stories
The time spent with loved ones is precious. Recording their life stories and memories creates a lasting gift for your family to hold onto forever.
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10 Essential Hospice Questions for Evaluating Providers
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Some stories are worth writing down
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