BEST QUALITY HOSPICE AND PALLIATIVE CARE, INC
Provider Information
- Address
- 6308 WOODMAN AVE SUITE 104
VAN NUYS, CA 91401 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 5, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BEST QUALITY HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BEST QUALITY HOSPICE AND PALLIATIVE CARE, INC compares to hospices nationwide.
12.3 minutes
of nurse care per routine home care day, on average
That is the 51st percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.3 min
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.9%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Gaps in nursing visits44.4%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.6%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$53,470 · 100th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease63%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Best Quality Hospice and Palliative Care
Best Quality Hospice and Palliative Care, Inc serves families in Van Nuys, California. They provide hospice and palliative care services to those in need. This provider gained its Medicare certification on April 5, 2022. They hold accreditation from CHAP. This means an outside group checked their work to see if it meets high standards. It is a good sign for any family looking for care.
About BEST QUALITY HOSPICE AND PALLIATIVE CARE, INC
This is a for-profit hospice agency located in Los Angeles County. They have been active since 2022. The agency chose to seek accreditation from CHAP, which stands for the Community Health Accreditation Partner. CHAP is an independent body that reviews hospice agencies to ensure they meet strict national standards for patient care and safety. Most families appreciate this extra step. It shows that the provider wants to prove their quality to an outside group. You should look for this accreditation when you talk to any agency. It confirms they follow rules that keep patients safe. This agency operates as a freestanding hospice. They are not part of a hospital system or a nursing home. That means they focus only on hospice care. You can find their office on Woodman Avenue in Van Nuys.
Quality Ratings
What Is Hospice Care Like in VAN NUYS?
Hospice care in Los Angeles County involves a team approach to help patients and families. The goal is comfort rather than a cure. In Van Nuys, this specific agency employs three staff members. Their team includes one registered nurse and one licensed practical nurse. They do not currently have volunteers on staff. This small team size means you will likely get to know your care providers very well. Each nurse has a specific role in managing symptoms and providing support. You can call them at (818) 533-2332 to learn more about how they manage daily care. They are ready to answer your questions about the process. It is helpful to ask them how they handle urgent needs after hours. You deserve to understand your options before you decide on a plan.
What to Ask When Choosing a Hospice Provider
You should speak with several agencies before making a final choice. Ask these questions to get the best information. First, ask how quickly they can start care after a referral. Second, ask how they handle pain management during the night or on weekends. Third, ask about the specific training their nurses have for your loved one's condition. You might also ask if they can provide care in your own home or if they use a separate facility. Ask about their backup plans if a nurse is sick or away. Clear answers help you feel more at peace. Write down the answers you receive so you can compare them later. Never feel rushed to sign any papers. Take your time to think about what is best for your family members.
Keep Family Stories Alive
Your loved one has a lifetime of stories that deserve to be saved for future generations to cherish.
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