CALSTRO HOSPICE ORANGE COUNTY
Provider Information
- Address
- 17332 IRVINE BLVD, SUITE 201
TUSTIN, CA 92780 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 30, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CALSTRO HOSPICE ORANGE COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CALSTRO HOSPICE ORANGE COUNTY compares to hospices nationwide.
16.5 minutes
of nurse care per routine home care day, on average
That is the 85th percentile among hospices nationally. The national median is about 12 minutes.
2
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.5 min
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits54.5%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice10%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,976 · 84th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Calstro Hospice Orange County
Calstro Hospice Orange County provides end-of-life support to patients in Tustin, California. They have offered these services since November 2020. The team holds accreditation from the Community Health Accreditation Partner, known as CHAP. This means an outside group checked their work against high standards. It is their way of showing they meet specific care goals for their patients. They focus on comfort for those in the final months of life. Their office sits on Irvine Boulevard, right in the heart of the city.
Provider Background
This is a for-profit hospice provider. They operate as a freestanding agency. Being CHAP accredited is a big step for any hospice office. This group sends experts to look at how a provider manages care and safety. They want to make sure the agency follows strict rules every single day. Most families look for this seal because it shows a commitment to quality. The agency maintains a small team to serve the local area. This includes two registered nurses and two licensed practical nurses. They also have one physician on staff to oversee medical plans. You should know that they have served the area for several years. They work to keep their standards high for every person they help.
Quality Performance
What Is Hospice Care Like in Tustin?
Hospice in Tustin focuses on making the final months of life as comfortable as possible. It is not about curing an illness. It is about managing pain and supporting the whole family. The team visits the patient where they live. This could be a private home or a care facility. They bring the care to you. At this location, the team includes nurses and a doctor. These experts work together to create a plan that fits the needs of the patient. They visit regularly to check on symptoms and offer guidance. The goal is to keep the person at home if that is what they want. And they provide support to family members who are helping with daily tasks. It is a team effort meant to bring peace during a hard time.
What to Ask When Choosing a Hospice Provider
You need to feel good about the choice you make for your loved one. Start by asking how quickly a nurse can arrive if an emergency happens at night. You should also ask how they handle pain management and comfort needs. It is smart to ask how often the team will visit the home. Finally, ask what support they offer to family members after a loss. These questions help you see if their style matches what your family needs. Do not be afraid to ask for clarity on their services. You deserve to know exactly how they will help your loved one. Take your time with these questions.
Preserve Your Family Stories
Capture the life lessons, memories, and stories of your loved ones in a private, digital space for future generations to cherish.
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