HospiceScout

CALSTRO HOSPICE ORANGE COUNTY

Provider Information

Address
17332 IRVINE BLVD, SUITE 201
TUSTIN, CA 92780
Ownership Type
For-Profit
Medicare Certified Since
November 30, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

About CALSTRO HOSPICE ORANGE COUNTY

CALSTRO HOSPICE ORANGE COUNTY provides end-of-life care for patients in Tustin, California. Their team focuses on comfort and support for families during difficult times. They serve the local Orange County area from their office on Irvine Boulevard. Hospice care is about managing symptoms and improving quality of life. This provider works to ensure patients remain as comfortable as possible. They coordinate with doctors to create a plan that fits individual needs. Choosing the right care team is a big step for your loved ones. This provider offers professional support to help families navigate the hospice journey. Their goal is to provide compassionate care when it is needed most. Families can contact their office to learn more about how they support patients in their homes or facilities.

About CALSTRO HOSPICE ORANGE COUNTY

CALSTRO HOSPICE ORANGE COUNTY operates as a for-profit hospice provider. They have been certified by Medicare since November 30, 2020. This certification means they meet federal rules for safety and care quality. Being Medicare-certified allows them to accept patients who have Medicare insurance benefits. Families should know that hospice care is a team effort. This team usually includes nurses, aides, and social workers. They work together to meet the physical and emotional needs of the patient. Because they are a for-profit agency, they must follow strict government guidelines. These rules help ensure that patients get high-quality care at all times. You can feel confident knowing they have been active in the Tustin community for several years. Always ask about how their team will communicate with your family during the care process.

Quality Rating Note

CALSTRO HOSPICE ORANGE COUNTY holds a 4 out of 5 star rating from Medicare. This includes a 4 out of 5 star rating for their quality of care. These scores are based on the Hospice Care Index. High ratings show a strong commitment to meeting patient needs.

Understanding Hospice Care in Tustin

Hospice care in Tustin serves people who have a life-limiting illness. The main goal is to provide comfort instead of trying to cure the illness. Care often happens where the patient lives. This could be a private home or a nursing facility. Medicare covers most costs for hospice services. This includes medicine, medical equipment, and visits from the care team. Families in Orange County have many choices for their care providers. It is important to look for a team that listens to your specific concerns. A good hospice team will visit often to check on the patient. They also provide help to family members who are grieving. You do not have to walk this path alone. Local providers like this one are ready to help you understand your options and your benefits.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is an important decision for your family. You should feel comfortable with the people who will care for your loved one. Here are some simple questions to ask during your first meeting:

  • How quickly can your team come to the home if there is an emergency?
  • What specific staff members will be assigned to visit my loved one each week?
  • How does your team help family members cope with the stress of caregiving?
  • Can you explain how you handle pain management and symptom control for patients?

Asking these questions helps you understand how the agency operates. It also helps you see if their values match your family's needs. Take your time to get the answers you need. A good provider will be happy to answer all of your questions clearly.

Preserve Your Family Stories

This time is precious for your family. Creating a record of stories and memories can be a meaningful way to honor your loved one. Learn how to capture these important moments for future generations.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.