1 HEART HOSPICE AND PALLIATIVE CARE, INC
Provider Information
- Address
- 23720 ARLINGTON AVE SUITE 4B
TORRANCE, CA 90501 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 30, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 1 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what 1 HEART HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how 1 HEART HOSPICE AND PALLIATIVE CARE, INC compares to hospices nationwide.
16.5 minutes
of nurse care per routine home care day, on average
That is the 85th percentile among hospices nationally. The national median is about 12 minutes.
35
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day16.5 min
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.4%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits48.1%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months55.6%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.6%
Ranks better than about 58% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.8%
Ranks better than about 28% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)90th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,617 · 81st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 23.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life23.5%
- All care steps completed100%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia36%
- Heart and circulatory disease25%
- Stroke9%
- Other conditions13%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of 1 Heart Hospice and Palliative Care
1 Heart Hospice and Palliative Care serves families in Torrance, California. This provider offers end-of-life support and pain management services to those in need. They have earned CHAP accreditation to demonstrate their dedication to high standards. Their office is on Arlington Avenue. This team works to keep patients comfortable in their own homes. Families often choose them for their focus on quality care. Being part of the Los Angeles community allows them to reach many neighbors. They have been certified by Medicare since April 2019. That is a long time to serve the local area. This hospice provides professional care with a small team. They work hard to meet the needs of every person they assist. Every family deserves clear information when choosing a hospice provider. We aim to provide that here.
About 1 Heart Hospice and Palliative Care, Inc
This provider operates as a for-profit hospice company. They have been Medicare certified for several years now. Accreditation is a big step for any health group. CHAP is an independent body that reviews hospice agencies. They check if the agency follows strict national rules for safety and care. A CHAP badge shows the agency cares about doing things right. This provider maintains a small staff including one registered nurse and one licensed practical nurse. They also work with one volunteer. Having a dedicated team is important for patient outcomes. You should know that they report their data directly to Medicare. This makes their performance easy to check. Families should look at how these teams handle daily tasks. You want a group that stays in touch with your needs. Good communication is the key to a smooth experience for your loved one.
Quality Performance
What Is Hospice Care Like in Torrance?
Hospice care in Torrance focuses on comfort and peace for the patient. It is not about curing an illness. It is about making sure each day has value. Teams often include doctors, nurses, and social workers. This specific agency uses a team of three people to help. That includes a registered nurse and a licensed practical nurse. They also have a volunteer to help with extra support. What most people do not realize is that hospice happens where you live. It can take place in a private home or a care facility. The goal is to manage pain and help the family cope. This team works together to keep symptoms under control. They want to ensure the patient feels heard and supported. Care is available around the clock when emergencies happen. You can count on them to be there when you need them most.
What to Ask When Choosing a Hospice Provider
Choosing a care team is a big decision for any family. You should feel comfortable with the people you invite into your home. Start by asking how they handle pain management for their patients. It is also wise to ask how they communicate with the family doctor. You need to know how they handle after-hours calls. Do they have a nurse on call at night? Find out how often a nurse will visit your home. Ask about the role of the volunteer on their team. You should also ask how they support the family after a loss. These questions help you see if their values match your needs. Take your time to get clear answers from the staff. You are the best judge of what your family needs right now. Trust your own observations during the initial meeting.
Preserve Your Family Stories
During this time, capturing memories and family wisdom is a meaningful way to honor your loved one. We provide simple tools to help you record and save these precious stories for future generations.
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