HospiceScout

SYNERGY HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
320 PINE AVE. SUITE 408
LONG BEACH, CA 90802
Ownership Type
For-Profit
Medicare Certified Since
January 26, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SYNERGY HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SYNERGY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SYNERGY HOSPICE CARE, INC compares to hospices nationwide.

13.2 minutes

of nurse care per routine home care day, on average

That is the 60th percentile among hospices nationally. The national median is about 12 minutes.

8

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.2 min

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends15.1%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life84.2%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits42.9%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care16.7%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months0%

    Ranks better than about 97% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,838 · 84th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 90.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening95.2%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed90.5%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease41%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About SYNERGY HOSPICE CARE, INC

SYNERGY HOSPICE CARE, INC serves families in Long Beach, California. This provider offers end of life support for people in Los Angeles County. They have been certified by Medicare since early 2022. The agency holds accreditation from CHAP. This means an outside group checked their work against high standards. It is a sign of their commitment to clear rules. They operate as a for-profit hospice agency from their office on Pine Avenue. Families often look for this type of official approval when they need help. It gives them a way to verify the agency meets federal requirements. You can reach their team at their local phone number to ask about their current capacity or specific care programs for your loved one.

Provider Details

This agency is a for-profit provider. They work under the rules set by Medicare for hospice care. Accreditation from CHAP is a big step for any hospice program. It shows they choose to go beyond the basic checks required by law. These groups visit the office to watch how staff handles records and patient care. They check that the agency follows safety rules every single day. This is good for families who want extra peace of mind. The agency is a freestanding site. This means they are not part of a hospital system or a nursing home group. They focus only on hospice services. That is their main job. You should feel comfortable asking them about their specific history and how they manage their daily care duties for patients in the area.

Quality Performance

SYNERGY HOSPICE CARE, INC maintains strong quality of care marks. Their performance on the Hospice Care Index shows they meet high standards for patient service. Their accreditation further proves their focus on quality.

What Is Hospice Care Like in LONG BEACH?

Hospice care in Long Beach follows a team approach to comfort. Medicare sets the rules for what these teams must provide. A typical team includes a doctor, a nurse, and a social worker. SYNERGY HOSPICE CARE, INC employs one registered nurse and one licensed practical nurse. They do not report any volunteers on their current staff list. This team works to manage pain and symptoms for the patient. They also provide support to the family members during a hard time. The goal is to keep the person at home if that is what they want. Most agencies in Los Angeles County provide visits to your house. They also provide medical equipment and supplies at no extra cost to the family. Ask them how their small team handles after hours calls and weekend needs.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal choice. You should talk to a few different agencies before you decide. First, ask how the team handles an emergency call in the middle of the night. Do they have a nurse on call who can come to your home? You also want to know how often a nurse will visit your loved one. Ask if the agency can provide extra help for bathing or chores. It is also smart to ask how they work with your current doctor. Good communication between the hospice team and your own doctor is key. Finally, ask if they have experience with the specific health condition your family member has. Getting clear answers helps you feel more confident about your choice. Take your time with these questions.

Preserve Your Family Stories

This time is often about reflecting on a life well lived. We offer tools to help you record and save your family history for the next generation.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.