HERITAGE HOSPICE SERVICES, INC
Provider Information
- Address
- 7200 VINELAND AVE, UNIT 212
SUN VALLEY, CA 91352 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 10, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HERITAGE HOSPICE SERVICES, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HERITAGE HOSPICE SERVICES, INC compares to hospices nationwide.
6.8 minutes
of nurse care per routine home care day, on average
That is the 4th percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day6.8 min
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.9%
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life65.2%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits92.1%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care28.6%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$36,427 · 97th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia52%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heritage Hospice Services, Inc.
Heritage Hospice Services, Inc. provides end of life care for patients in Sun Valley, California. This provider operates out of an office on Vineland Avenue in Los Angeles County. They offer hospice support to families in the local area. This team holds accreditation from the Community Health Accreditation Partner, or CHAP. This status shows they meet specific standards for patient care and safety. They have served the community since late 2021 as a for profit organization.
About Heritage Hospice Services, Inc.
This provider is a freestanding hospice agency. They are a for profit business that joined the Medicare program in November 2021. The agency maintains accreditation through CHAP. This group reviews hospice agencies to ensure they follow strict rules for health and safety. Their survey process looks at how the team manages patient comfort and medical needs. Families should know that accreditation serves as a mark of external oversight. It means an outside group checked their work against national standards. The agency currently operates with a small team. This includes one registered nurse, one licensed practical nurse, one physician, and one volunteer. Having a dedicated team is how they manage daily care tasks for their patients. You can ask them how their team size impacts their ability to respond to urgent needs at night or on the weekends.
Quality of Care
What Is Hospice Care Like in Sun Valley?
Hospice care in Sun Valley focuses on comfort for people with serious illnesses. The goal is to manage pain and improve quality of life. In this area, hospice teams often visit patients at their homes. They provide support for the patient and their family members too. This team has seven employees in total. They rely on a small staff of one registered nurse and one licensed practical nurse to handle clinical visits. A physician and a volunteer round out the group. That is a small team for a local agency. You should ask how they coordinate care when the nurse is not at your home. Most hospice care in California follows a plan created by the patient, the doctor, and the hospice team. They work together to keep the patient as comfortable as possible during their final months.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency takes time and clear questions. You should ask about how they handle pain management after office hours. Find out who will be the main nurse for your loved one. Ask how often the nurse will visit the home during the week. You also need to know how they help family members cope with the stress of caregiving. Do they offer help for bereavement after a loss? Ask them to explain their process for emergencies. A good provider will give you direct answers about their staff and their schedule. Take notes during these talks. You want to be sure you understand how the care plan will work for your family. If you feel unsure, ask for a second meeting or talk to another team member. Clarity is helpful.
Preserve Your Family Stories
Record your loved one's life stories and memories to keep their legacy alive for future generations to enjoy.
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