HospiceScout

HEART OF HOPE HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
10999 RIVERSIDE DR, SUITE 105
STUDIO CITY, CA 91602
Ownership Type
For-Profit
Medicare Certified Since
July 26, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HEART OF HOPE HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HEART OF HOPE HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HEART OF HOPE HOSPICE CARE, INC compares to hospices nationwide.

9.8 minutes

of nurse care per routine home care day, on average

That is the 23rd percentile among hospices nationally. The national median is about 12 minutes.

6

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.8 min

    Ranks better than about 23% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.9%

    Ranks better than about 83% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life66.7%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits79.3%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months20%

    Ranks better than about 87% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care10%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,318 · 83rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 81.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment95.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment84%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed81.5%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Hospice Support in Studio City

Heart of Hope Hospice Care, Inc serves families in Studio City, California. They provide essential end-of-life support and comfort. Their team works to improve quality of life for patients facing serious illness. They focus on managing pain and providing emotional support for the whole family. Choosing the right hospice is a big decision during a difficult time. This provider offers professional care to help your loved one stay comfortable and peaceful. Their staff is trained to meet the unique needs of patients in the Los Angeles area. You can find their office at 10999 Riverside Drive. They are dedicated to serving their local community with kindness and respect. Families often find comfort in having a local team they can trust for daily support. They strive to make every day meaningful for those they serve.

About Heart of Hope Hospice Care, Inc

Heart of Hope Hospice Care, Inc is a for-profit hospice provider. They earned their Medicare certification on July 26, 2022. This certification means they meet strict federal standards for hospice care. Families should know that Medicare-certified providers must follow rules to ensure high safety. Being a for-profit provider, they focus on efficient service delivery and clinical excellence. Since starting in 2022, they have worked to build a reputation in the Los Angeles area. It is important to know that all Medicare-certified hospices must offer similar core services. These include nursing care, medical equipment, and help with medications. You should always feel free to ask about their specific staff availability in your area. Understanding their history and status helps you make an informed choice. Their team is ready to answer questions about how they support patients at home or in facilities.

High Quality Ratings

Heart of Hope Hospice Care, Inc holds an impressive 4.5 out of 5 stars for their overall quality. They also earned a 4.5 out of 5 rating for their quality of care based on the CMS Hospice Care Index. These scores show that they perform well on key measures of patient care and comfort.

Understanding Hospice Care in Studio City

Hospice care is a special type of support for people with life-limiting illnesses. In Studio City, families have access to several options for this type of care. The goal is to focus on comfort instead of a cure. Teams usually include doctors, nurses, and social workers. They also include spiritual counselors and trained volunteers. This group works together to help the patient and the family. You can receive this care in your own home or a residential facility. Many families in Los Angeles prefer to keep their loved ones in a familiar environment. Hospice providers manage pain, anxiety, and other symptoms to improve daily life. It is not just about medical needs. It is about supporting the heart and soul of the patient. Knowing your local options helps you find the best fit for your family's needs during this time.

What to Ask When Choosing a Hospice Provider

Asking the right questions can help you feel more confident in your choice. Consider asking these questions when you meet with a provider:

  • How quickly can your staff arrive if we have an emergency at night or on the weekend?
  • What specific training do your staff members have to manage pain and other symptoms?
  • How will your team help our family cope with the emotional challenges of this journey?
  • Can you explain how you work with our current doctors to coordinate care?

Take your time when you talk to them. You deserve clear answers that make you feel at ease. A good provider will be happy to explain their process in simple terms. Do not be afraid to ask for more information if you do not understand something. Your peace of mind is the most important part of this selection process.

Preserve Your Family Stories

This time is often a chance to reflect on the life and memories of your loved one. Capturing these stories creates a lasting gift for your children and future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.