HospiceScout

SHEPHERD HOSPICE INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
14827 VENTURA BLVD SUITE 226
SHERMAN OAKS, CA 91403
Ownership Type
For-Profit
Medicare Certified Since
February 9, 2022

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SHEPHERD HOSPICE INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SHEPHERD HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SHEPHERD HOSPICE INC compares to hospices nationwide.

9.6 minutes

of nurse care per routine home care day, on average

That is the 21st percentile among hospices nationally. The national median is about 12 minutes.

12

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.6 min

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends20.9%

    Ranks better than about 95% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Gaps in nursing visits86.1%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months32.1%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$24,888 · 81st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 78.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment86.7%
  • Breathing difficulty screening96.9%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed90.6%
  • Beliefs and values discussed84.4%
  • All care steps completed78.1%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Shepherd Hospice Inc

Shepherd Hospice Inc provides end of life care services to families in Sherman Oaks, California. This facility operates as a freestanding hospice provider and has been certified by Medicare since early 2022. They maintain accreditation through CHAP, which is a private organization that checks if hospice programs follow high standards for patient care. Choosing a hospice is a big decision for any family. This provider serves the Los Angeles County area from their office on Ventura Boulevard. They focus on comfort and support for patients who are no longer seeking curative treatments. You can reach their team at their main office number to ask about their specific service area or how they handle patient referrals. It is helpful to know that they have met the requirements for federal certification and third party accreditation standards for their operations.

About Shepherd Hospice Inc

Shepherd Hospice Inc is a for-profit hospice provider. This means they operate as a business entity rather than a non-profit organization. They earned their Medicare certification in February of 2022. The agency holds accreditation from CHAP, which stands for the Community Health Accreditation Partner. This group sets strict rules for how hospice care should look in practice. They look at clinical records and safety protocols to ensure the agency stays on track. Having this seal of approval shows that an outside group has reviewed their work. Families should know that these standards help keep care consistent across the board. While they are a smaller team, they are held to the same rules as larger hospice networks. You can feel better knowing they have passed these reviews. It is a clear sign they care about following the rules of the road in healthcare.

Quality Ratings Note

Official quality ratings for Shepherd Hospice Inc are not yet available from Medicare. This happens often with newer providers. Please contact the agency directly to ask about their current care practices and team experience.

What Is Hospice Care Like in SHERMAN OAKS?

Hospice care in Sherman Oaks follows the same rules as the rest of California. It focuses on comfort rather than a cure for a terminal illness. The team visits patients where they live to manage pain and symptoms. At Shepherd Hospice Inc, the staff includes one registered nurse and one licensed practical nurse. They do not currently have volunteers on their team. This small group size means you will likely get to know your care team very well. They work to keep patients comfortable at home or in a care facility. A doctor will oversee the plan, but nurses handle the daily check-ins. If you have questions about how these professionals help your family, ask them about their daily schedule and visit frequency. Getting clear answers early helps everyone feel more at ease with the process. That is how hospice care works in this area.

What to Ask When Choosing a Hospice Provider

Picking the right hospice requires asking the right questions. You want to feel confident in the team you invite into your home. Start by asking how they handle medical emergencies after business hours. You should also ask how often a nurse will visit your loved one each week. It is smart to ask about their experience with your specific health condition. Another good question is how they coordinate care with your current primary doctor. Finally, ask if they have staff available for spiritual or emotional support if needed. These details help you understand exactly what to expect from the care plan. You deserve to have a clear picture before you sign any paperwork. Always take your time to get the facts you need. A good provider will be happy to answer every single one of your questions clearly.

Preserve Your Family Stories

During this time, the memories you share become even more precious. We offer tools to help you capture and save those stories for the generations to come.

Start Preserving

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Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.