SERENADE HEALTHCARE
Provider Information
- Address
- 13527 VENTURA BLVD, SUITE A
SHERMAN OAKS, CA 91423 - Medicare Certified Since
- June 23, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENADE HEALTHCARE compares to hospices nationwide.
11.2 minutes
of nurse care per routine home care day, on average
That is the 38th percentile among hospices nationally. The national median is about 12 minutes.
13
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.2 min
Ranks better than about 38% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends18%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life45.5%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits88.2%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,185 · 71st percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia36%
- Heart and circulatory disease26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Serenade Healthcare in Sherman Oaks
Serenade Healthcare offers hospice services to families throughout the Sherman Oaks area. Located at 13527 Ventura Blvd, this provider focuses on comfort and support for those facing a terminal illness. Their team works hard to manage pain and help patients live each day with dignity. It is a big step to choose the right care team. That is why they focus on personal needs. They know that every family has a unique story to tell. By serving the Los Angeles area, they help neighbors stay close to home during a difficult season. Their local presence means they understand the needs of the community well. The goal is simple. They want to make sure your loved one feels safe, seen, and heard. You are not alone in this process. Having a local team can make all the difference for your peace of mind.
About Serenade Healthcare
Serenade Healthcare earned their Medicare certification on June 23, 2022. This date matters because it shows they meet federal standards for care. Being Medicare-certified means they must follow strict rules to keep patients safe. They operate out of their office in Suite A on Ventura Boulevard. What most people do not realize is that hospice care is about more than just medicine. It is about the whole person. They provide support for the body, the mind, and the spirit. The team includes nurses, aides, and social workers. They all work together to build a plan that fits your loved one. And because they are in Los Angeles County, they know the local resources that can help you. You should feel free to ask them about their experience. They are there to answer your questions and guide you through the options. Finding the right fit is key for your family's comfort.
Understanding Hospice Care in Sherman Oaks
Hospice is a special kind of care for people who are nearing the end of life. It does not mean giving up. It means choosing comfort over aggressive treatments that may not help. In Sherman Oaks, families have access to many hospice options, but quality varies. That is why checking ratings is smart. Most hospice care happens right where the patient lives. This could be a private house or an assisted living facility. The team visits on a regular schedule to check on symptoms. They also provide emotional support for the entire family. It is a team effort. The thing is, hospice is a benefit covered by Medicare. This covers the costs of visits, medicine, and equipment. You do not have to pay extra for these services. It is designed to help families focus on spending time together. That time is precious. Make sure you use the support available to you.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big decision. You need to feel good about the people coming into your home. Start by asking how quickly they can respond to an emergency. You want to know someone is available 24/7. Ask how they manage pain and other symptoms. It is vital to know that your loved one will be comfortable. You should also ask how they support family members during grief. Do they offer counseling or visits after the loss? Finally, ask about their experience with your loved one's specific diagnosis. Some providers have more training in certain areas than others. Do not be afraid to ask these questions. A good hospice team will be happy to answer them clearly. They want you to feel confident in your choice. Take your time. You deserve a team that listens to your concerns and acts with kindness.
Preserve Your Family's Story
Your loved one has a lifetime of stories, wisdom, and memories. Recording these moments now creates a lasting treasure for your family to hold onto forever.
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Helpful Guides for Families
How to Spot a Trustworthy Hospice in 2026
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10 Essential Hospice Questions for Evaluating Providers
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How to Start Hospice Conversations: A Practical Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.