HospiceScout

NEW WAY HOSPICE AND PALLIATIVE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
13701 RIVERSIDE DRIVE, SUITE 513
SHERMAN OAKS, CA 91423
Ownership Type
For-Profit
Medicare Certified Since
September 29, 2021

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NEW WAY HOSPICE AND PALLIATIVE CARE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers1

11

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NEW WAY HOSPICE AND PALLIATIVE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how NEW WAY HOSPICE AND PALLIATIVE CARE, INC compares to hospices nationwide.

3

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Sherman Oaks

New Way Hospice and Palliative Care, Inc serves the Sherman Oaks area from their office on Riverside Drive. They offer hospice and palliative services to patients facing life-limiting illnesses. It is a big step to seek out this kind of support for your loved one. The team focuses on comfort and quality of life during a difficult time. They work hard to bring peace to families right here in Los Angeles County. Their goal is to manage symptoms while keeping the patient at home whenever possible. That is what matters most when time is short.

About New Way Hospice and Palliative Care, Inc

This provider is a for-profit organization that has been Medicare certified since September 29, 2021. Being certified means they meet federal standards for the care they provide to patients. You should know that for-profit providers operate differently than non-profit ones, but both must follow strict rules to stay in the Medicare program. They have been serving the community for a few years now. The thing is, choosing a provider is a deeply personal choice. You want a team that listens to your family's specific needs. Take your time to call them and ask how they handle after-hours support. That can make a world of difference for your peace of mind.

Quality Ratings Note

Official quality ratings for this provider are not yet available from Medicare. This happens sometimes with newer providers or those that have not been in the system long enough for a full review. Always ask the provider for their own internal feedback scores or references from other families.

Understanding Hospice Care in Sherman Oaks

Hospice care in the Los Angeles area is designed to support the whole family, not just the patient. It is a common misconception that hospice is only for the final few days of life. Actually, Medicare covers hospice for anyone with a terminal prognosis of six months or less. The team usually includes nurses, aides, social workers, and chaplains. They visit your home to help with pain and daily tasks. And the best part? These services are fully covered by Medicare. You do not have to walk this path alone. There are many skilled professionals in Sherman Oaks ready to step in and help carry the load. It is about living well for as long as possible.

What to Ask When Choosing a Hospice Provider

It is smart to interview a few providers before you sign any paperwork. Start by asking how quickly a nurse can get to your home in an emergency. You also need to know who will be on your specific care team. Ask them how they help with emotional support for the rest of your family. It is vital to find out their process for managing pain when things get tough. Finally, ask if they have staff available 24/7. You need to know that someone will answer the phone at 3:00 in the morning. Trust your gut feeling during these calls. If the person on the other end sounds kind and clear, that is a very good sign.

Preserve Your Family's Story

Your loved one has a lifetime of memories worth keeping. We can help you record these stories so they last for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.