APEX HOSPICE CARE, INC
Provider Information
- Address
- 520 N MAIN STREET STE 250
SANTA ANA, CA 92701 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 11, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 0 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what APEX HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how APEX HOSPICE CARE, INC compares to hospices nationwide.
23.6 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day23.6 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.1%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits26.1%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.5%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.6%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.7%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,720 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98%
- Breathing difficulty screening100%
- Breathing difficulty treatment88.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids75%
- Visits in the last days of life61.6%
- All care steps completed91.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia42%
- Heart and circulatory disease13%
- Lung and respiratory disease8%
- Stroke5%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About APEX HOSPICE CARE, INC
APEX HOSPICE CARE, INC serves the Santa Ana community from its office on North Main Street. This local provider offers hospice services for those in the Orange County area. They have been certified to provide Medicare hospice care since 2014. The agency holds accreditation from the ACHC. This organization is a freestanding hospice provider. They focus on giving care to patients at the end of life. Accreditation shows they meet high standards for patient care and safety. It helps families feel more sure about the quality of care their loved ones receive. This agency is a for-profit provider with a team ready to help patients and their families in Santa Ana.
Provider Details
APEX HOSPICE CARE, INC operates as a for-profit hospice agency. They earned their Medicare certification in April 2014. The ACHC accreditation is a key detail for your search. This group reviews hospice agencies to ensure they follow strict rules for safety and clinical quality. When an agency earns this badge, they show they care about their processes. You should know that this provider maintains a team of 12 employees to support their work. This team includes three registered nurses and three licensed practical nurses. These nurses lead the clinical care for each patient. That is a solid foundation for patient support. Families should look at these numbers to understand how the agency handles daily needs. Choosing a certified provider helps ensure you get the standard of care Medicare requires for hospice services.
Quality Performance
What Is Hospice Care Like in SANTA ANA?
Hospice care in Santa Ana focuses on comfort rather than a cure. The team aims to manage pain and support the goals of the patient. You will find that hospice teams work in homes or care facilities. The staff at APEX HOSPICE CARE, INC includes nurses who coordinate with doctors to manage symptoms. They rely on their three registered nurses and three licensed practical nurses to visit patients. These professionals handle medication changes and emotional support. A hospice team usually includes a doctor, nurses, and aides. They work together to keep the patient comfortable. Some agencies also use volunteers, but this provider currently has none. This means the clinical staff handles the direct care needs. It is a specialized approach to end of life care that puts the patient at the center of the plan.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice team can feel hard. You need to gather facts to make the best choice. Start by asking how quickly a nurse can get to your home in an emergency. You should ask how they handle pain management during the night or on weekends. Ask how many patients each nurse sees in a typical day. This helps you understand if the team has time to focus on your loved one. You might also ask how they talk to the patient's main doctor. Clear communication is a must for good care. Finally, ask what specific services they provide to help family members cope with the stress. Getting these answers early will help you feel more confident in your decision. Take your time to get the details you need before signing any papers.
Preserve Your Family Stories
During this time, capturing memories and family history can be a meaningful way to honor your loved one.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Choosing a Hospice Provider: A 5-Step Quality Guide
Feeling overwhelmed? Use our expert 5-step guide to choosing a hospice provider that offers the compassionate, high-quality care your loved one deserves.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.