APEX HOSPICE CARE, INC
Provider Information
- Address
- 520 N MAIN STREET STE 250
SANTA ANA, CA 92701 - Ownership Type
- For-Profit
- Medicare Certified Since
- April 11, 2014
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 0 |
12
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what APEX HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how APEX HOSPICE CARE, INC compares to hospices nationwide.
23.6 minutes
of nurse care per routine home care day, on average
That is the 98th percentile among hospices nationally. The national median is about 12 minutes.
46
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day23.6 min
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.1%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.6%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits26.1%
Ranks better than about 83% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.5%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.6%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care8.7%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.1%
Ranks better than about 49% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)83rd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,720 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 58.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.6%
- Breathing difficulty screening100%
- Breathing difficulty treatment84.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids58.1%
- Visits in the last days of life61.6%
- All care steps completed87.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer17%
- Dementia42%
- Heart and circulatory disease13%
- Lung and respiratory disease8%
- Stroke5%
- Other conditions17%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About APEX HOSPICE CARE, INC
APEX HOSPICE CARE, INC serves families in Santa Ana, California. This provider offers end of life support to patients in Orange County. They have been certified by Medicare since 2014. The agency holds accreditation from the Accreditation Commission for Health Care. This group checks hospice agencies to ensure they meet high standards for safety and care. They operate as a freestanding hospice provider. This means they focus only on hospice services rather than running a hospital or nursing home. Choosing a certified provider helps families feel more secure during a hard time. You can count on them for professional support when you need it most.
Agency Background and Accreditation
This agency operates as a for-profit business. They have provided care for over a decade. The Accreditation Commission for Health Care performed a review of their work. This is a common way for agencies to show they follow strict rules. These rules cover how they manage medicine and comfort for patients. It is a sign of a strong agency. The team includes 12 total staff members. This includes three registered nurses and three licensed practical nurses. These nurses visit homes to help manage pain and other symptoms. Nurses are the backbone of hospice care. They work with the doctor to keep patients comfortable. Having six total nurses on staff provides a solid base for patient visits. You should always ask about how often a nurse will visit your loved one.
Quality Performance
What Is Hospice Care Like in SANTA ANA?
Hospice care in Santa Ana focuses on keeping patients comfortable in their own homes. The team visits to check on symptoms. They also help families learn how to provide care. This agency employs 12 people to assist with these needs. Because they have three registered nurses and three licensed practical nurses, they can handle regular visits. These nurses help manage pain and keep the patient calm. The agency does not use volunteers at this time. This means the professional staff handles all the care duties. Some families prefer this model because it keeps the care team small and focused. You will work closely with these nurses to build a plan that fits your family goals. The goal is always to make sure the patient feels safe and cared for every single day.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is a big decision for any family. You want to feel good about the choice. Start by asking how many nurses will be assigned to your case. It is also good to know how they handle emergency calls at night. Ask them how they manage pain medication for their patients. You should also ask how they support family members who are grieving. Do they offer meetings or phone calls to talk about the process? It is smart to ask how quickly a nurse can get to your home if a problem starts. A good agency will answer these questions with honesty and care. Take your time to get the facts you need. You have the right to choose the team that fits your family best.
Keep Family Memories Alive
Preserve the unique stories and life lessons of your loved ones in a safe place for future generations to cherish.
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A Complete End of Life Planning Checklist for Families
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.