LOS ROBLES HEALTHCARE SD
Provider Information
- Address
- 11838 BERNARDO PLAZA COURT, SUITE 260C
SAN DIEGO, CA 92128 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 20, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
16
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what LOS ROBLES HEALTHCARE SD reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how LOS ROBLES HEALTHCARE SD compares to hospices nationwide.
15.1 minutes
of nurse care per routine home care day, on average
That is the 77th percentile among hospices nationally. The national median is about 12 minutes.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day15.1 min
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.4%
Ranks better than about 65% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.8%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits13.1%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care4.8%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months45.2%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.4%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$21,254 · 67th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life30.6%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Supportive Hospice Care in San Diego
Los Robles Healthcare SD serves families throughout the San Diego area from their office on Bernardo Plaza Court. This team offers specialized hospice services designed to provide comfort and dignity when it matters most. They focus on managing symptoms while supporting the emotional well-being of every patient in their care. The goal is simple. They want to ensure that patients can spend their time in familiar surroundings with the people they love. Whether you are at home or in a facility, this provider works to bring peace and quality of life to your doorstep. It is a local choice for those needing dedicated end-of-life support in California. Finding the right partner for this journey is a big decision, but having a local team can make a world of difference during a hard time.
About LOS ROBLES HEALTHCARE SD
Los Robles Healthcare SD has been a Medicare-certified provider since October 2020. As a for-profit hospice agency, they follow federal standards to deliver consistent care to their patients. Being certified means they meet specific government rules for safety and quality of service. That is a big deal for families seeking peace of mind. They operate out of their suite in San Diego, where they coordinate teams of nurses, aides, and counselors. You should know that for-profit status does not change the core mission of hospice care. Every Medicare-certified hospice must provide the same basic level of support. The difference often lies in the culture and the extra attention the staff gives to each individual. Ask them about their specific team structure and how they handle after-hours calls to get a better feel for their daily operations.
Quality Performance
Understanding Hospice Care in SAN DIEGO
San Diego has many options for hospice care, and it can feel overwhelming to pick the right one. The thing is, most hospices provide the same core services like pain management and spiritual support. But the way they deliver that care changes from one office to the next. Some focus on large-scale operations, while others pride themselves on a smaller, more personal touch. You should look for a provider that knows the local community and has strong ties to nearby hospitals. This helps when you need to transition between different levels of care quickly. Remember that you have the right to choose the provider that fits your family best. Don't feel rushed to sign with the first agency you hear about. Take a breath and look for a team that listens to your specific needs.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is personal. Here are a few questions that can help you find the right fit for your loved one. First, ask how quickly a nurse can get to your home if an emergency happens in the middle of the night. You want to know that help is truly available 24/7. Second, ask how they handle pain management and if they have a specific philosophy on comfort. Third, find out how they support the family members, not just the patient. Do they offer grief counseling or volunteer support? Finally, ask how often a doctor or nurse will visit. It is okay to be direct. A good provider will be happy to answer these questions clearly and with kindness. Their answers will tell you a lot about their values.
Preserve Your Family's History
The stories and memories you share are a precious gift to future generations. Discover simple ways to capture these moments and keep your family's legacy alive during this time.
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