HospiceScout

BIG HEARTS HOSPICE CARE

Provider Information

Address
9812 OLD WINERY PLACE, SUITE 4
SACRAMENTO, CA 95827
Ownership Type
For-Profit
Medicare Certified Since
January 3, 2020

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Compassionate Care in Sacramento

Big Hearts Hospice Care provides essential end-of-life support for patients in Sacramento, California. Their team focuses on comfort and dignity for those nearing the end of their lives. They serve families in the local area with a commitment to high-quality care. The agency offers professional hospice services to meet the physical and emotional needs of their patients. Their office is located on Old Winery Place. They are dedicated to helping families navigate this difficult journey with grace and kindness.

About Big Hearts Hospice Care

Big Hearts Hospice Care is a for-profit provider based in Sacramento County. They have been Medicare-certified since January 3, 2020. This certification means they meet federal standards for hospice care. Families should know that choosing a hospice is a major personal decision. It is important to find a team that aligns with your family values. Their office is located at 9812 Old Winery Place, Suite 4. You can reach them at (916) 389-0877 to learn more about their specific approach. Medicare certification ensures they follow strict rules for safety and care quality. This provider is established in the community and follows regulatory guidelines to maintain their status. You can trust that they have met the requirements to serve Medicare beneficiaries in California for several years.

Quality of Care Rating

Big Hearts Hospice Care holds a strong 4 out of 5 star rating from Medicare. This rating reflects their overall quality of care based on the Hospice Care Index. A 4-star rating shows they perform well in meeting federal quality standards for patient support.

Understanding Hospice Care in Sacramento

Hospice care in Sacramento focuses on quality of life rather than a cure. It is for patients with a terminal illness who choose comfort measures. The goal is to manage pain and symptoms at home or in a care facility. Teams usually include doctors, nurses, social workers, and aides. They work together to support the patient and the entire family unit. Sacramento families have access to many hospice options to help during this time. Choosing the right provider can make a big difference in the patient's daily comfort. Hospice agencies in California must follow state and federal rules. These rules protect patient rights and ensure safe care. You should feel empowered to ask questions about how a team handles pain management. Good hospice care helps families focus on spending meaningful time together. It provides peace of mind when it is needed the most.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a very important step for your family. You should feel comfortable with the team you select. Here are a few questions to help you make a good choice:

  • How quickly can a nurse arrive if there is an emergency at night or on the weekend?
  • How does your team help manage pain and other difficult symptoms?
  • What kind of emotional or spiritual support do you provide to family members?
  • Can you explain how your team coordinates care with the patient's primary doctor?

Asking these questions helps you understand how the hospice will support your loved one. Do not be afraid to ask for clarity on any part of their service. You deserve to feel confident in the care your loved one receives. A good provider will be happy to answer all your concerns clearly. They should be honest and open about their care process.

Preserve Your Family Stories

This time is precious for your family. Capture memories and life stories to keep them safe for future generations. It is a beautiful way to honor your loved one.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.