BIG HEARTS HOSPICE CARE
Provider Information
- Address
- 9812 OLD WINERY PLACE, SUITE 4
SACRAMENTO, CA 95827 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 3, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 3 |
| Volunteers | 1 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BIG HEARTS HOSPICE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BIG HEARTS HOSPICE CARE compares to hospices nationwide.
11.8 minutes
of nurse care per routine home care day, on average
That is the 45th percentile among hospices nationally. The national median is about 12 minutes.
20
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.8 min
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends18.2%
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life50%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits27.4%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months38.5%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.1%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.6%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$45,998 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease43%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Big Hearts Hospice Care
Big Hearts Hospice Care serves the Sacramento, California area from their office on Old Winery Place. They offer end-of-life support and comfort care for patients and their families. This provider is certified by Medicare and holds accreditation from the Community Health Accreditation Partner, known as CHAP. That is a big deal for quality standards. They have been helping patients since early 2020. Choosing the right team can feel like a heavy task. But having a local partner can bring peace of mind during a difficult time. Their team is ready to help you plan for care that fits your specific needs and goals. They focus on providing comfort and dignity for every person they serve in Sacramento County.
About Big Hearts Hospice Care
This is a for-profit hospice agency. They have been Medicare certified since January 2020. The CHAP accreditation means an outside group checked their work against high standards. They look at how the agency manages care and keeps patients safe. This helps families know the provider meets strict rules for health and safety. The agency is a freestanding hospice, which means they focus only on hospice services. That is their main job. They have a small team of five people. This includes two registered nurses and three doctors who oversee medical needs. Volunteers also help support the mission. It is helpful to know who will be walking through your door. You should feel comfortable asking about their experience and how they handle emergencies after hours.
Quality Rating Note
Understanding Hospice Care in Sacramento
Hospice care in Sacramento focuses on comfort when a cure is no longer the goal. The main purpose is to manage pain and help the patient live as fully as possible. It is not just about medicine. It is about emotional and spiritual support for the whole family. The team at Big Hearts Hospice Care includes two registered nurses and three doctors. These medical pros work together to keep the patient comfortable at home. They also have one volunteer to help with daily needs. Having a small, tight group can mean more personal attention. You will likely see the same friendly faces often. That helps build trust. It is important to find a team that feels like the right fit for your family. Ask them how they handle care visits and what happens if symptoms change suddenly.
What to Ask When Choosing a Hospice Provider
It is normal to feel nervous about this choice. You should ask questions until you feel calm and sure. First, ask how quickly a nurse can get to your home if an emergency happens at night. You also want to know how the team handles pain management. Ask them to explain their plan for keeping the patient comfortable. It is also good to ask how often the nurse will visit the home. Finally, ask how they support family members who are grieving. Do they offer counseling or other helpful resources? A good provider will be happy to answer these questions clearly. They should never make you feel rushed. Take your time to find the right support for your loved one. You deserve to work with people who truly care about your family's needs.
Preserve Your Family Stories
Your loved one has a lifetime of stories that deserve to be remembered. Recording these memories is a beautiful way to honor their journey and keep their legacy alive for future generations.
Start Saving MemoriesOther Hospice Providers Nearby
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