HospiceScout

RIVA HOSPICE OF CALIFORNIA

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
10586 MAGNOLIA AVENUE
RIVERSIDE, CA 92505
Ownership Type
For-Profit
Medicare Certified Since
November 5, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for RIVA HOSPICE OF CALIFORNIA
RoleStaff Count
Registered Nurses (RN)7
Licensed Practical Nurses (LPN)5
Physicians2
Volunteers2

29

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what RIVA HOSPICE OF CALIFORNIA reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how RIVA HOSPICE OF CALIFORNIA compares to hospices nationwide.

18.6 minutes

of nurse care per routine home care day, on average

That is the 92nd percentile among hospices nationally. The national median is about 12 minutes.

51

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day18.6 min

    Ranks better than about 92% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.7%

    Ranks better than about 47% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life97.8%

    Ranks better than about 85% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits35.4%

    Ranks better than about 72% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care10%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4%

    Ranks better than about 67% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$16,694 · 43rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 21% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids98.8%
  • Visits in the last days of life21%
  • All care steps completed99.6%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer17%
  • Dementia34%
  • Heart and circulatory disease18%
  • Lung and respiratory disease10%
  • Stroke9%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Riva Hospice of California

Riva Hospice of California provides end-of-life care for patients in Riverside. They offer medical, emotional, and spiritual support to families throughout their time with the agency. This provider operates as a freestanding hospice and holds accreditation from the Joint Commission. That group checks for high standards in safety and patient care. Having this stamp of approval means they meet strict rules for how they run their business. They have served the area since late 2020. This team focuses on keeping patients comfortable in their own homes. Choosing a team is a big decision for your family. You want to make sure the staff has the training to meet your needs. Riva Hospice brings a team approach to help you and your loved ones during a hard time. They aim to provide consistent care every single day. Getting the right help matters.

About the Provider

This agency is a for-profit hospice organization. They have been certified by Medicare for several years. The Joint Commission accreditation is a key detail here. This group is an independent body that reviews health care providers to ensure they follow national quality rules. They look at everything from infection control to how the staff communicates with families. When a hospice earns this status, it shows they open their doors to outside experts who verify their work. This agency employs 29 people to manage their patient care goals. The team includes seven registered nurses and five licensed practical nurses who handle daily medical needs. They also have two doctors and two volunteers on staff. Having this many team members allows them to spread out the work. It also means they can respond to changes in a patient's health quickly. That is why checking their accreditation and staff size is a smart step for any family.

Quality Performance

This provider holds top marks for both their quality of care and patient satisfaction. They have achieved the highest possible rating for their services based on recent federal data and patient surveys.

What Is Hospice Care Like in RIVERSIDE?

Hospice care in this part of California focuses on comfort rather than a cure. The goal is to manage pain and symptoms so a person can spend their time at home. In Riverside, teams usually travel to where the patient lives. This includes private homes or assisted living facilities. A typical care team consists of doctors, nurses, and aides who visit on a set schedule. They also provide social workers to help with emotional needs. This agency uses a team of 29 professionals to cover these duties. You will have access to registered nurses who guide the medical plan. And you will have doctors who oversee all treatments. Some people worry about the cost of these visits. But Medicare covers hospice care for those who qualify. This means your family can focus on spending time together. You should ask how often the team visits your specific area. Local knowledge helps them get to you faster when you need them most.

What to Ask When Choosing a Hospice Provider

You should feel confident before you sign any paperwork. Take time to meet with a representative from the agency. Ask them how they handle emergency calls in the middle of the night. You need to know that someone will answer the phone. Ask how many patients each nurse sees in a single day. A smaller caseload often means more time for your loved one. Ask about their experience with your specific health condition. It helps to have a team that knows your situation well. Ask what happens if you are not happy with the care. A good agency will be open about their policies. You deserve clear answers to all these questions. Do not feel rushed to make a choice. Take your time to find the right fit for your family. Getting the right support makes a difference.

Preserve Your Family Stories

Your family history is a gift that should be kept safe for the next generation. Start capturing your memories today.

Begin Your Story

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