UNITED HEALTHCARE HOSPICE, INC
Provider Information
- Address
- 18747 SHERMAN WAY SUITE 101
RESEDA, CA 91335 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 24, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 0 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what UNITED HEALTHCARE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how UNITED HEALTHCARE HOSPICE, INC compares to hospices nationwide.
13.9 minutes
of nurse care per routine home care day, on average
That is the 67th percentile among hospices nationally. The national median is about 12 minutes.
8
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.9 min
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends26.8%
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96.5%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits60.7%
Ranks better than about 39% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care26.3%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.1%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care5.3%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice5.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)89th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$8,367 · 6th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 15.5% of patients or more. Most hospices score above 90 percent.
- Pain screening97.8%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed97.8%
- Bowel care for patients on opioids96.7%
- Visits in the last days of life15.5%
- All care steps completed94.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia24%
- Heart and circulatory disease21%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Care in Reseda
United Healthcare Hospice, Inc. serves families in Reseda, California, from their office on Sherman Way. They focus on providing comfort and support for patients during their final months. This team works to manage pain and help patients spend time at home with their loved ones. That is the core goal of hospice care. They have been certified by Medicare since November 2021. For families in Los Angeles County, this provider offers a local option for end-of-life care. Choosing the right partner is a big step. It is about finding a team that fits your family's specific needs. They are ready to help you navigate these difficult days with kindness and clear communication. You deserve to feel supported when making these tough decisions for your family member.
About United Healthcare Hospice, Inc.
United Healthcare Hospice, Inc. operates as a for-profit hospice provider. Being for-profit means they manage their own business structure while still meeting strict federal guidelines. They earned their Medicare certification on November 24, 2021. This certification ensures they follow national safety and care standards. The thing is, all Medicare-certified hospices must provide the same basic services. These include nursing care, medical equipment, and help with medications. You should feel comfortable asking them about their specific team size or how they handle after-hours calls. What most people don't realize is that you can interview more than one provider. You want a team that feels like a good match for your loved one. They should be able to explain their care process in plain language. If they use too much medical jargon, ask them to slow down and explain it again.
Quality Performance
Understanding Hospice Care in Reseda
Reseda has a variety of hospice options, but they all share the same Medicare rules. Hospice is not just for the very last days of life. It is meant to help people live as well as they can for as long as possible. Many families wait too long to call for help. The truth is, hospice can provide support for six months or more if a doctor agrees. It is a team effort involving doctors, nurses, and social workers. They come to your home to provide care. This means your loved one stays in a place they know and love. It keeps them out of the hospital for things that can be managed at home. And that is a major comfort for everyone involved. You do not have to carry this burden alone. The right team acts as a bridge to help you manage the physical and emotional parts of this journey.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a personal choice. You should talk to a few different groups before you decide. Start by asking how they handle pain management and how quickly a nurse can reach your home. Here are a few key questions to keep in your notes:
- How quickly can a nurse visit my home if we have an emergency at night?
- What specific training does your staff have to help with our loved one's condition?
- How do you support family caregivers who might feel tired or overwhelmed?
- Can you explain how your team coordinates care with our current primary doctor?
The answers should be clear and direct. If they seem rushed or cannot answer, that is a red flag. You want a partner who listens to you. You are the expert on your loved one. They are the experts on medical care. Together, you can build a plan that works for your family.
Preserve Their Life Story
Your loved one has a lifetime of memories, lessons, and stories that deserve to be kept safe. We can help you capture these precious moments to share with future generations.
Start Recording MemoriesOther Hospice Providers Nearby
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How to Choose a Hospice Provider: A Family’s Complete Guide
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What CMS Star Ratings Actually Mean for Your Family
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Understanding Medicare Hospice Benefit: A Family Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.