HospiceScout

LOYAL HOSPICE CARE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
9608 VAN NUYS BLVD, SUITE 207-B
PANORAMA CITY, CA 91402
Ownership Type
For-Profit
Medicare Certified Since
April 25, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for LOYAL HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians0
Volunteers1

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what LOYAL HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
General inpatient care (for pain or symptoms that cannot be managed elsewhere)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how LOYAL HOSPICE CARE, INC compares to hospices nationwide.

10.1 minutes

of nurse care per routine home care day, on average

That is the 26th percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.1 min

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.4%

    Ranks better than about 19% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life50%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits47.1%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.4%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months37%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,508 · 63rd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 84.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment97.8%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment85%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed84.3%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Loyal Hospice Care in Panorama City

Loyal Hospice Care serves families across Panorama City and Los Angeles County. This provider offers end-of-life support and comfort care for patients with terminal illnesses. They hold CHAP accreditation, which shows they meet national standards for quality and safety. Since starting in 2016, they have operated as a for-profit agency. They focus on providing care where the patient lives. Choosing a provider is a big step. This team works to keep patients comfortable at home.

About LOYAL HOSPICE CARE, INC

This agency operates as a for-profit hospice provider. They have been certified by Medicare since April 2016. The team earned accreditation through CHAP. This group reviews hospice agencies to ensure they follow strict rules for patient care. It is a voluntary process that shows a commitment to high standards. Most families want to know their provider is checked by an outside group. That makes a difference. The agency maintains a small team of five employees. This includes one registered nurse and one licensed practical nurse. They also work with one volunteer. A small staff often means a more personal touch for the patient. You should ask how their team handles patient needs on nights or weekends. They are located on Van Nuys Boulevard.

Quality of Care

This provider holds high marks for quality of care based on the CMS Hospice Care Index. They also maintain a strong overall rating compared to other agencies.

What Is Hospice Care Like in PANORAMA CITY?

Hospice care in this area focuses on comfort rather than a cure. Teams visit patients in their own homes. The goal is to manage pain and provide emotional support for the whole family. In Panorama City, families often choose agencies that can send nurses to their front door. Loyal Hospice Care is a freestanding hospice. This means they focus only on hospice services. Their staff includes one registered nurse and one licensed practical nurse. They also have one volunteer on the team. This small group provides care that is close to home. What most people miss is that hospice includes help for the family too. They offer support for stress and grief. This is a local service for local people.

What to Ask When Choosing a Hospice Provider

  • How does your team handle pain management after normal business hours?
  • What specific training do your nurses and volunteers have for my loved one?
  • How often will a nurse visit the home for checkups?
  • Can you explain your process for responding to sudden changes in health?

Ask these questions early. It helps you see if the provider is a good fit. You need to feel comfortable with the people entering your home. Take your time to get clear answers. Each agency is different. Do not rush this decision.

Keep Family Memories Alive

Your family has a unique story that deserves to be remembered for years to come.

Preserve Your History

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.