HEAVENLY HOSPICE CARE, INC
Provider Information
- Address
- 514 COMMERCE AVE SUITE G
PALMDALE, CA 93551 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 24, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HEAVENLY HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HEAVENLY HOSPICE CARE, INC compares to hospices nationwide.
10 minutes
of nurse care per routine home care day, on average
That is the 25th percentile among hospices nationally. The national median is about 12 minutes.
4
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10 min
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life86.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits85.7%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months66.7%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.7%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,940 · 84th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 77.3% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Breathing difficulty screening100%
- Breathing difficulty treatment85.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed77.3%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Palmdale
Heavenly Hospice Care, Inc provides end-of-life support to residents in Palmdale, California. This provider offers specialized medical and emotional care for patients with life-limiting illnesses. Their team focuses on comfort and dignity for every person they serve. Families in Los Angeles County can rely on these professionals for dedicated hospice services. The team works hard to manage pain and improve quality of life. They provide support for both the patient and their loved ones during this transition. Choosing the right care is a vital step for your family. This provider strives to offer a gentle experience during a difficult time. They are committed to meeting the unique needs of the local community in the 93551 area.
About Heavenly Hospice Care, Inc
Heavenly Hospice Care, Inc is a for-profit hospice provider serving the Palmdale community. They have been Medicare certified since May 24, 2017. This certification means they meet federal standards for hospice care quality. For-profit status means the agency is organized as a business. Families should know that Medicare certification ensures the provider follows strict rules for patient safety. These rules help protect your rights and ensure good care. This agency has operated for several years in the Los Angeles area. They offer a stable option for those seeking end-of-life support. Understanding their history can help you feel more confident in your choice. You should always feel free to ask the agency about their specific care approach. They are located at 514 Commerce Ave, Suite G in Palmdale. Their team is ready to answer questions about their services.
Understanding Hospice Care in Palmdale
Hospice care is a special way to support people with serious health conditions. In Palmdale, families have access to several hospice agencies that provide care in the home. The goal of hospice is to keep the patient comfortable and pain-free. It is not about curing an illness. It is about making every day count for the patient and their family. Care teams often include nurses, doctors, and social workers. They work together to address physical, emotional, and spiritual needs. You can choose where you receive care, such as your own home or a care facility. Many people find comfort in staying in a familiar place. Hospice teams visit regularly to check on the patient. They also provide training so family members can help with daily tasks. This support helps reduce stress for everyone involved.
What to Ask When Choosing a Hospice Provider
Selecting a hospice provider is an important decision for your family. You should feel comfortable with the team you choose. Here are some key questions to ask during your search:
- How quickly can a nurse or doctor respond to an emergency call at night?
- What specific services do you offer to support family members and caregivers?
- How does your team coordinate care with the patient's primary doctor?
- Can you explain how the quality of your care is measured and monitored?
Asking these questions helps you understand how the agency operates. It is important to find a team that aligns with your values. Take your time to interview different providers if needed. You deserve to feel supported and informed at every step. Do not be afraid to ask for clarification if a term is confusing. Your peace of mind is the most important thing during this time.
Preserve Your Family's History
This time of life is a precious opportunity to capture stories and memories. Learn how to record your family's legacy for future generations to cherish.
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