HospiceScout

DIRECT HOSPICE INC

Provider Information

Address
9003 RESEDA BLVD SUITE 103
NORTHRIDGE, CA 91324
Medicare Certified Since
January 24, 2023

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how DIRECT HOSPICE INC compares to hospices nationwide.

7.8 minutes

of nurse care per routine home care day, on average

That is the 8th percentile among hospices nationally. The national median is about 12 minutes.

29

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day7.8 min

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.1%

    Ranks better than about 76% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life57.1%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits94.8%

    Ranks better than about 3% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7.5%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months39.6%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,445 · 72nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 77.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment81.4%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment93.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed77.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia23%
  • Heart and circulatory disease48%
  • Lung and respiratory disease13%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Direct Hospice Inc

Direct Hospice Inc offers end-of-life care services in Northridge, California. They serve patients and families throughout Los Angeles County from their office on Reseda Boulevard. This provider focuses on comfort and support for those facing a life-limiting illness. Their team works to improve the quality of life for every patient they serve. They provide care in homes, nursing facilities, and assisted living centers. Their primary goal is to manage symptoms and provide emotional support. Families can rely on their team to address the physical and spiritual needs of their loved ones. They help patients stay in a familiar environment whenever possible. This care model centers on the patient’s specific wishes and dignity. You can reach their Northridge office at (888) 506-6809 to learn more about how they support local residents.

About Direct Hospice Inc

Direct Hospice Inc has been a Medicare-certified provider since January 24, 2023. Medicare certification means they meet strict federal standards for safety and care quality. Families should know that this provider undergoes regular reviews to ensure they follow these rules. Choosing a certified provider is an important step in your search for hospice care. It shows the agency is committed to meeting national benchmarks for patient support. Their team is trained to handle the complex needs of patients nearing the end of life. They focus on pain control and helping families navigate difficult medical decisions. By following standard hospice practices, they ensure that every patient receives consistent and reliable care. If you are considering their services, feel free to ask about their specific care plans. Understanding their history and certification status can provide peace of mind during a hard time.

Understanding Hospice Care in Northridge

Hospice care in Northridge provides a special type of support for patients and families. It is not about giving up on hope or medical treatment. Instead, it is about shifting the goal to comfort and pain relief. In Los Angeles County, many families choose hospice to help their loved ones live as fully as possible. The team usually includes doctors, nurses, social workers, and volunteers. They visit the patient wherever they live to provide needed supplies and medicine. Hospice services also include help for the family members who are grieving. You do not have to handle a terminal illness alone. Local providers like Direct Hospice Inc are ready to help you manage these changes. They understand the resources available in the Northridge area. They can connect you with the right support to keep your loved one comfortable and peaceful.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice agency is a big decision for your family. You should feel comfortable with the people who will care for your loved one. Here are some important questions to ask during your search:

  • How quickly can your team respond if we have a medical emergency at night?
  • How do you handle pain management and symptom control for your patients?
  • What specific training do your staff members have in end-of-life care?
  • How will your team communicate with our family about changes in the patient's condition?
  • Can you provide care in our home or do we need to move to a facility?

Asking these questions helps you understand the level of support you will receive. Listen to your gut feeling during these talks. You deserve a partner who listens well and acts with compassion. Do not be afraid to ask for clarity on any part of their care plan.

Preserve Your Family Stories

This time of life is precious. We can help you record and save the stories and memories that define your family history for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.