HospiceScout

SAINT LUCY, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
3111 LOS FELIZ BLVD. UNIT 103
LOS ANGELES, CA 90039
Ownership Type
For-Profit
Medicare Certified Since
May 13, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SAINT LUCY, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers0

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SAINT LUCY, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SAINT LUCY, INC compares to hospices nationwide.

11.5 minutes

of nurse care per routine home care day, on average

That is the 41st percentile among hospices nationally. The national median is about 12 minutes.

11

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.5 min

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends21.3%

    Ranks better than about 96% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits41.3%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months11.8%

    Ranks better than about 94% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,026 · 61st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 93.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment93.2%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment97.7%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed93.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia23%
  • Heart and circulatory disease68%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Los Angeles

SAINT LUCY, INC serves the Los Angeles area from their office on Los Feliz Boulevard. They focus on providing comfort and support for patients during their final months. This team works hard to improve the quality of life for those they serve. They understand that every family has unique needs during this difficult time. Their mission is to offer care that honors the dignity of every person. You can reach them directly at (323) 522-6655 to discuss your specific situation. Choosing the right hospice partner is a deeply personal decision for any family. That is why having a local team in the 90039 area can make such a big difference. They are ready to help you navigate these complex choices with kindness and clear answers.

About SAINT LUCY, INC

SAINT LUCY, INC has been a Medicare certified hospice provider since May 13, 2020. They operate as a for-profit organization in Los Angeles County. This means they follow strict federal rules to maintain their certification status. Families should know that Medicare covers hospice services for those who qualify. The thing is, all certified providers must meet the same high standards for patient care. Being in business for several years shows they have a track record in the local community. You can feel confident that they understand the local healthcare landscape. It is not just about the paperwork or the business model. It is about how they show up for you when you need them most. They strive to provide consistent, reliable care for every patient on their service list.

Exceptional Quality Ratings

SAINT LUCY, INC has earned a perfect 5/5 star overall rating from Medicare. They also received a 5/5 star rating for their quality of care based on the CMS Hospice Care Index. This is a big deal. It shows they are doing the right things for their patients every single day.

Understanding Hospice Care in Los Angeles

Los Angeles is a massive, busy city. Finding the right support here can feel overwhelming for many families. But you are not alone. There are many skilled teams ready to help you manage pain and emotional stress. Hospice care is not about giving up. It is about choosing to live each day with as much comfort as possible. The goal is to keep your loved one at home whenever it is safe to do so. In a city this size, you have access to excellent medical resources. You just need to find the right partner to help you coordinate them. The best providers will talk to you like a neighbor, not like a doctor. They take the time to listen to your worries and answer your questions honestly.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for your peace of mind. Ask them how they handle pain management and if they have a doctor available at night. You also want to know how they support the family, not just the patient. Ask about their volunteer services and grief counseling options. It is okay to ask for a meeting with the team before you sign anything. Do they listen to you? Do they treat you with respect? If the answers feel cold or forced, keep looking. Your family deserves a team that feels like a partner. Trust your gut feeling when you speak with them.

Keep Your Family Stories Alive

This time is hard, but it is also a chance to hold onto the memories that matter most. Start recording your family stories today so they are never lost.

Preserve Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.