HospiceScout

EVERGREEN HOME CARE & HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
3756 SANTA ROSALIA DRIVE, SUITE 520B
LOS ANGELES, CA 90008
Ownership Type
For-Profit
Medicare Certified Since
September 13, 2019

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CMS Quality Ratings

Overall Rating
Not yet rated

Composite score combining quality measures and patient survey results.

Quality of Care
Not yet rated

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for EVERGREEN HOME CARE & HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)2
Physicians1
Volunteers1

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what EVERGREEN HOME CARE & HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how EVERGREEN HOME CARE & HOSPICE, INC compares to hospices nationwide.

Medicare reports this hospice billed for routine home care only. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Evergreen Home Care & Hospice, Inc

Evergreen Home Care & Hospice, Inc serves families in Los Angeles, California. This facility functions as a freestanding hospice provider for those in need of end-of-life support. They have been certified by Medicare since September 2019. Being a Joint Commission accredited provider shows a commitment to meeting national safety standards. This accreditation process looks at how the team delivers care every single day. It is a rigorous review of their internal practices. Families can feel more confident knowing an outside group checked their work. This provider works to support patients within the local community. They focus on maintaining quality standards through their clinical team. That is a specific, measurable goal for any care provider.

About Evergreen Home Care & Hospice, Inc

This provider operates as a for-profit hospice agency. They employ a team of nine people to manage patient needs. This staff includes two registered nurses and two licensed practical nurses. They also have one physician on the team. One volunteer supports their mission as well. The Joint Commission accreditation they hold is a big deal in healthcare. It means they follow strict rules for safety and patient care. Most agencies go through this to prove they meet high quality marks. Families should know that accreditation is a voluntary choice. It shows they care about the details. You should look at their official records to see how they perform. Always check if the staff is available when you need them most. Ask about their response times for urgent needs. These details matter for your peace of mind.

Quality Ratings Note

The Centers for Medicare & Medicaid Services does not yet have quality ratings available for this provider. We recommend you ask the agency directly about their internal quality goals and how they measure success for their patients.

What Is Hospice Care Like in Los Angeles?

Hospice care in Los Angeles brings medical support directly to your home. It focuses on comfort rather than a cure. The team works to manage pain and symptoms for the patient. They also provide emotional support for the entire family unit. Evergreen Home Care & Hospice, Inc uses a team of nurses and doctors to provide this help. Having two registered nurses and two licensed practical nurses on staff allows them to monitor patient changes closely. They also include one physician to oversee medical plans. This structure helps ensure that care is consistent. A single volunteer adds another layer of support. This combination of staff is common in the Los Angeles area. Most agencies here aim to keep patients in their own beds. That is the primary goal of home-based hospice care.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice care is a heavy decision for any family. You need to get clear answers before you sign anything. Start by asking how many nurses they have on call at night. You should also ask how quickly a nurse can reach your home in an emergency. Find out if they provide help for caregivers who might be tired. Ask for a list of the specific services they cover. Do they provide all needed medical supplies? Will they help with physical therapy or spiritual care? These questions help you understand the level of support you will receive. Do not be afraid to ask for details about their experience. You deserve to know who will be walking through your front door. Get everything in writing so you have a clear plan.

Preserve Your Family Stories

During this time, capturing memories and stories can be a way to honor your loved one. Find simple ways to save these precious moments for the future.

Learn More

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.