VALLEY'S BEST HOSPICE - AV
Provider Information
- Address
- 43805 15TH STREET WEST
LANCASTER, CA 93534 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 10, 2016
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 0 |
| Physicians | 0 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VALLEY'S BEST HOSPICE - AV reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VALLEY'S BEST HOSPICE - AV compares to hospices nationwide.
12.6 minutes
of nurse care per routine home care day, on average
That is the 54th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.6 min
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends3.9%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life79.6%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits40.8%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.1%
Ranks better than about 32% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.1%
Ranks better than about 57% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice6.8%
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,411 · 36th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 16% of patients or more. Most hospices score above 90 percent.
- Pain screening95.2%
- Pain assessment82.0%
- Breathing difficulty screening97.6%
- Breathing difficulty treatment94.6%
- Treatment preferences discussed98.8%
- Beliefs and values discussed97.6%
- Visits in the last days of life16%
- All care steps completed81.0%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer25%
- Dementia29%
- Heart and circulatory disease26%
- Lung and respiratory disease9%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Valley's Best Hospice - AV
Valley's Best Hospice - AV serves the Lancaster community from their office on 15th Street West. This provider operates as a freestanding hospice agency in Los Angeles County. They offer end-of-life care services to patients and their families in the area. The agency holds accreditation from the Joint Commission. This means they meet high standards for safety and quality care in their daily work. They have provided these services since 2016.
About Valley's Best Hospice - AV
This organization operates as a for-profit hospice provider. Being certified by Medicare since 2016 shows a long history of serving the local region. They maintain accreditation through the Joint Commission. This group acts as an independent body that checks healthcare agencies. They look at how a provider manages care and keeps patients safe. When an agency earns this seal, it shows they focus on meeting strict national rules. You should know that this provider currently lists 5 total employees. This team includes 2 registered nurses who support patient care needs. They do not report having physicians or volunteers on their current staff list. Understanding these details helps you see the size of the team. It is a good starting point for your research as you look for the right fit for your loved one.
Quality Performance
What Is Hospice Care Like in Lancaster?
Hospice care in Lancaster focuses on comfort when a cure is no longer the main goal. Teams work to manage pain and support the emotional needs of families. The local options include agencies that provide care in your own home or a facility. Staffing models vary between these agencies. Valley's Best Hospice - AV operates with a small team of 2 registered nurses. These nurses handle the clinical tasks for their patients. Because this is a freestanding agency, they manage their own resources and care schedules. You can expect them to coordinate with your doctor to build a plan that fits your specific situation. That is how hospice care works in practice. It aims to keep the patient as comfortable as possible while helping the family understand what to expect each day. The focus remains on quality of life throughout the entire process.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency feels like a big decision. Start by asking how the team handles emergencies after hours. You need to know who will answer the phone at night. Ask how often a nurse will visit your home each week. It is also wise to ask about their experience with your specific health needs. Does the agency have a plan for pain management that you understand? You should also ask how they support family members who are grieving. Do they offer meetings or phone calls to talk through these feelings? Finally, ask for a clear list of what services Medicare pays for and what might cost extra. Getting these answers in writing helps you feel more prepared. Do not be afraid to ask for clarification on any point that seems confusing or unclear.
Preserve Your Family Stories
Capture the memories and voices of your loved ones to keep their legacy alive for future generations.
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