HospiceScout

VALLEY'S BEST HOSPICE - AV

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
43805 15TH STREET WEST
LANCASTER, CA 93534
Ownership Type
For-Profit
Medicare Certified Since
June 10, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for VALLEY'S BEST HOSPICE - AV
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)0
Physicians0
Volunteers0

5

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what VALLEY'S BEST HOSPICE - AV reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how VALLEY'S BEST HOSPICE - AV compares to hospices nationwide.

12.6 minutes

of nurse care per routine home care day, on average

That is the 54th percentile among hospices nationally. The national median is about 12 minutes.

22

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.6 min

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends3.9%

    Ranks better than about 8% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life79.6%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits40.8%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.1%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.1%

    Ranks better than about 57% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.8%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice6.8%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,411 · 36th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 16% of patients or more. Most hospices score above 90 percent.
  • Pain screening96.2%
  • Pain assessment83.3%
  • Breathing difficulty screening96.2%
  • Breathing difficulty treatment94.6%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life16%
  • All care steps completed82.1%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer25%
  • Dementia29%
  • Heart and circulatory disease26%
  • Lung and respiratory disease9%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Care in Lancaster

Valley's Best Hospice - AV provides essential end-of-life care in Lancaster, California. They focus on comfort, dignity, and support for families facing a life-limiting illness. This team serves the Los Angeles County area, helping patients stay in their own homes whenever possible. The goal is simple: to reduce pain and improve quality of life during a very difficult season. You deserve a team that listens closely to your needs. They step in to manage symptoms so you can focus on making memories. It is a big job, but they have been doing it for years. Whether you need emotional support or help with daily tasks, they bring care directly to your doorstep. That is the true heart of hospice. It is about living each day as fully as you can.

About Valley's Best Hospice - AV

Valley's Best Hospice - AV is a for-profit provider that has been Medicare certified since June 10, 2016. This means they meet federal standards for the care they provide to patients. Many families find comfort in knowing a provider has a long history of service in the community. What most people do not realize is that all Medicare-certified hospices must follow the same basic rules for patient safety. But each agency has its own culture and approach to care. Since they are a for-profit group, they often focus on efficiency and clear communication. You should feel free to ask them about their specific team structure. How many nurses will see your loved one? Who is available on weekends? These details matter when you are choosing a partner for this journey. Take your time to get the right answers before you decide.

Quality Performance

Valley's Best Hospice - AV holds an overall rating of 4 out of 5 stars from Medicare. They also earned 4 out of 5 stars for their quality of care. These scores are based on the Hospice Care Index, which measures how well a provider manages patient needs. That is a solid rating that shows a commitment to high standards.

Understanding Hospice Care in Lancaster

Lancaster is a large community, and finding the right hospice can feel overwhelming. The good news is that you have options nearby. Most families in Los Angeles County have access to several different hospice agencies. The thing is, not all agencies offer the exact same programs. Some focus heavily on spiritual care, while others focus on complex medical management. You should look for a team that fits your family's personal values. And remember, you are the one in charge. You can interview more than one provider if you are not sure. It is okay to ask for a meeting to talk about your specific situation. Many families find that talking to a local provider helps lower their stress. You do not have to walk this path alone. There is help waiting for you right here in the Antelope Valley.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a big decision for any family. You need to feel confident in the team you pick. Start by asking how they handle pain management during the night. If there is an emergency at 3:00 AM, who will answer your call? That is a vital question. Next, ask about their volunteer services. Volunteers can provide companionship for the patient and breaks for the primary caregiver. It is a huge help. You should also ask how they coordinate with your current doctors. A good hospice team works as a bridge between all your health providers. Finally, ask what happens if your needs change suddenly. Can they increase the level of care quickly? Do not be afraid to ask these hard questions. The right provider will be happy to answer them all for you.

Preserve Your Family's Story

Your loved one has a lifetime of stories, wisdom, and memories that deserve to be kept safe for future generations to cherish.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.