HospiceScout

HOSPICE SERVICES OF LAKE COUNTY

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
1862 PARALLEL DR
LAKEPORT, CA 95453
Ownership Type
For-Profit
Medicare Certified Since
December 12, 1989

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE SERVICES OF LAKE COUNTY
RoleStaff Count
Registered Nurses (RN)5
Licensed Practical Nurses (LPN)2
Volunteers2

21

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE SERVICES OF LAKE COUNTY reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE SERVICES OF LAKE COUNTY compares to hospices nationwide.

10.7 minutes

of nurse care per routine home care day, on average

That is the 33rd percentile among hospices nationally. The national median is about 12 minutes.

31

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.7 min

    Ranks better than about 33% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.5%

    Ranks better than about 32% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life89.8%

    Ranks better than about 30% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits56.1%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care14.3%

    Ranks better than about 10% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months22.4%

    Ranks better than about 84% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.1%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,700 · 27th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 61.5% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment90.6%
  • Breathing difficulty screening98.9%
  • Breathing difficulty treatment96.1%
  • Treatment preferences discussed98.9%
  • Beliefs and values discussed98.9%
  • Bowel care for patients on opioids100%
  • Visits in the last days of life61.5%
  • All care steps completed90.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer40%
  • Dementia22%
  • Heart and circulatory disease7%
  • Lung and respiratory disease12%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Services of Lake County

Hospice Services of Lake County provides compassionate end-of-life care in Lakeport, California. Their professional team focuses on comfort, dignity, and quality of life for patients and their loved ones. They serve the Lake County community by managing symptoms and offering emotional support. This team works closely with families to create a care plan that meets individual needs. Their goal is to ensure that every patient feels safe, supported, and at peace during their final months. By focusing on the whole person, they help families navigate this difficult journey with grace and kindness. Choosing the right hospice is a vital step in honoring your loved one's wishes. This provider is dedicated to serving the local Lakeport area with care and respect.

About Hospice Services of Lake County

Hospice Services of Lake County operates as a for-profit hospice provider. They have been Medicare certified since December 12, 1989. This long history shows a commitment to meeting federal safety and quality standards over many years. Families should know that Medicare certification means they follow strict rules for patient care. Being a for-profit provider does not change the core mission of hospice care. Their focus remains on providing comfort and support for those with life-limiting illnesses. When you choose a provider, it is helpful to look at their history of service. They have spent decades serving the Lakeport community. You can feel confident knowing they have experience in the field. They continue to work hard to meet the needs of families in Lake County every single day.

Quality Rating

Hospice Services of Lake County has an overall rating of 4 out of 5 stars. They also earned a 4 out of 5 star rating for their quality of care. These scores come from the CMS Hospice Care Index. They show that this provider meets high standards for clinical care and patient support.

Understanding Hospice Care in Lakeport

Hospice care in Lakeport is about more than just medicine. It is about helping families find comfort during a hard time. Local providers offer visits from nurses, aides, and social workers. They also provide spiritual support if you need it. Hospice care usually happens at home, but it can happen in other settings too. The focus is always on pain control and emotional peace. You do not have to walk this path alone. Providers in Lake County are here to listen to your concerns. They answer questions about how to manage symptoms. They also help families plan for the future. Hospice care supports the entire family unit. It provides a way to focus on memories and shared moments. This care is a gift of time and comfort for everyone involved in the process.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a very personal decision. You should feel comfortable with the team you pick. Here are some questions to ask during your search:

  • How quickly can your team respond to a call at night or on weekends?
  • What specific services do you offer for emotional and spiritual support?
  • How do you involve the family in the daily care planning process?
  • Can you tell me how you handle pain management for your patients?

Ask these questions to get a clear picture of the care provided. It is important to feel that your needs are the top priority. Do not be afraid to ask for more information. A good provider will be happy to answer every question you have. They should make you feel heard and understood throughout the entire conversation.

Preserving Family Stories

During this time, your family's history is more important than ever. We can help you save your loved one's stories for future generations to cherish forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.