FIRSTHAND HOSPICE INC.
Provider Information
- Address
- 23361 EL TORO ROAD
LAKE FOREST, CA 92630 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 1, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FIRSTHAND HOSPICE INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FIRSTHAND HOSPICE INC. compares to hospices nationwide.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About FIRSTHAND HOSPICE INC.
FIRSTHAND HOSPICE INC. serves families in Lake Forest, California. This provider offers end-of-life care focused on comfort and dignity. They help patients manage symptoms and find peace in their own homes. The team works to support both the patient and their loved ones. They serve the Orange County community with dedicated hospice services. Choosing a provider is a big decision. Families should know that this team is available to assist during difficult times. They aim to provide meaningful care for those who need it most. You can reach their office at (714) 582-3123 to learn more about their specific approach to care.
About FIRSTHAND HOSPICE INC.
FIRSTHAND HOSPICE INC. operates as a for-profit hospice provider. They earned their Medicare certification on August 1, 2022. Medicare certification means they meet federal standards for health and safety. Families should know that this provider is relatively new to the Medicare program. Being for-profit means they are a private business. They must still follow all government rules for patient care. It is helpful to ask them about their specific experience in Lake Forest. You can also ask how they coordinate care with your primary doctor. Understanding their ownership and history helps families make an informed choice. Always feel free to ask questions until you feel comfortable with your decision.
Understanding Hospice Care in Lake Forest
Hospice care in Lake Forest focuses on quality of life. It is for people with a serious illness who choose to stop curative treatments. The goal is to keep the patient pain-free and comfortable. Teams usually include nurses, doctors, and social workers. They also offer spiritual support and help for family members. Many people receive this care in their own homes. Some patients choose to stay in a facility if they need more help. Orange County has many resources to support families during this transition. You do not have to walk this path alone. Local hospice teams work hard to provide comfort when it matters most. They are there to listen and offer guidance every step of the way.
What to Ask When Choosing a Hospice Provider
Choosing a hospice team is a very personal choice. You should feel confident in the care your loved one will receive. Here are some good questions to ask during your interview:
- How quickly can a nurse get to my home in an emergency?
- What is the process for managing pain and other symptoms?
- How does your team support family members who are grieving?
- Will my current doctor still be involved in my care plan?
Ask these questions to get a better sense of how they work. Pay attention to how they answer you. You want a team that listens to your concerns with care. Trust your instincts when you meet with them. You deserve a partner who makes you feel safe and heard.
Preserve Your Family Stories
Your loved one has a lifetime of memories. Recording these stories is a beautiful way to honor their journey. It creates a lasting gift for your entire family.
Start Preserving MemoriesOther Hospice Providers Nearby
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SENIOR HOSPICE
SEASONS OF LIFE HOSPICE, LLC
WESTERN HORIZON HOSPICE AND PALLIATIVE CARE, INC
LAKE FOREST HOSPICE
CHERISH HOSPICE
Helpful Guides for Families
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How to Choose a Hospice Provider: A Family’s Complete Guide
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