HospiceScout

SERENE HOSPICE CARE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
3131 FOOTHILL BLVD, UNIT J
LA CRESCENTA, CA 91214
Ownership Type
For-Profit
Medicare Certified Since
May 31, 2017

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SERENE HOSPICE CARE, INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Physicians2
Volunteers3

9

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SERENE HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SERENE HOSPICE CARE, INC compares to hospices nationwide.

11.6 minutes

of nurse care per routine home care day, on average

That is the 42nd percentile among hospices nationally. The national median is about 12 minutes.

4

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.6 min

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends14.8%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits85%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months50%

    Ranks better than about 17% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)93rd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,725 · 84th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 5 required care steps for new patients here, completed for 66.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed66.7%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Serene Hospice Care, Inc.

Serene Hospice Care, Inc. serves families in La Crescenta, California. This freestanding hospice provider offers care designed to support patients and their loved ones. They have been certified by Medicare since May 2017. The organization holds accreditation from the Joint Commission. This shows they meet high standards for safety and quality in health care.

About SERENE HOSPICE CARE, INC

This is a for-profit hospice provider. They earned accreditation from the Joint Commission. This group acts as an independent auditor for health care providers. They check that a provider meets strict rules for patient safety and care. It is a sign of a strong commitment to quality. Families should know that this accreditation is voluntary. It means the agency goes beyond basic Medicare requirements to prove their skill. They have served the area for several years. This experience helps them manage the needs of local patients. You can feel better knowing they invite outside experts to review their work. It confirms they focus on doing things the right way. This is a clear indicator of their dedication to the people they serve.

Quality Performance

This provider holds high marks for quality of care based on federal reviews. They also maintain active accreditation from the Joint Commission.

What Is Hospice Care Like in LA CRESCENTA?

Hospice care in this part of Los Angeles County focuses on comfort and dignity. The team includes nine employees who work together to support your family. Their staff includes three registered nurses and one licensed practical nurse. They also have two physicians on the team. Three volunteers help provide extra companionship for patients. These professionals visit patients where they live. They help manage pain and offer emotional support. The goal is to keep patients comfortable at home. You will find that local teams are small and focused. Each person plays a part in the daily care plan. This setup allows for a more personal touch during a difficult season. It makes a difference when you know the people coming into your home. The team structure is built to handle medical needs while keeping the environment calm and peaceful.

What to Ask When Choosing a Hospice Provider

  • How quickly can a nurse get to my home if an emergency happens at night?
  • What specific training do your volunteers receive before they visit my loved one?
  • Can you explain how your team manages pain and other symptoms at home?
  • How does your staff communicate updates to family members who live far away?

Preserve Your Family Stories

Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.