HospiceScout

QUEST HOSPICE, INC.

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
10660 WHITE OAK AVENUE, SUITE 230
GRANADA HILLS, CA 91344
Ownership Type
For-Profit
Medicare Certified Since
October 8, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for QUEST HOSPICE, INC.
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)1
Volunteers1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what QUEST HOSPICE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how QUEST HOSPICE, INC. compares to hospices nationwide.

9.1 minutes

of nurse care per routine home care day, on average

That is the 16th percentile among hospices nationally. The national median is about 12 minutes.

5

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.1 min

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.3%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life73.9%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits90%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months53.3%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care20%

    Ranks better than about 7% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$30,203 · 91st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 20% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Breathing difficulty screening100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life20%
  • All care steps completed81.8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Quest Hospice, Inc. in Granada Hills

Quest Hospice, Inc. provides end-of-life care for families in Granada Hills, California. They offer support for patients facing terminal illnesses by focusing on comfort and dignity. The team serves the Los Angeles area from their office on White Oak Avenue. Choosing a hospice provider is a major decision for any family. That is why having the right information matters. This team helps patients manage pain and symptoms during a difficult time. They work to ensure that every patient feels cared for and respected in their own home or facility. It is all about making the final months as peaceful as possible.

About Quest Hospice, Inc.

Quest Hospice, Inc. is a for-profit hospice provider. They have been certified by Medicare since October 8, 2019. Being Medicare-certified means they meet specific federal safety and quality rules. The agency operates out of Suite 230 on White Oak Avenue in Los Angeles County. What should families know? For-profit status means they are a private business, but they must still follow the same strict national standards as non-profit groups. They have been serving the community for several years now. That is a solid track record for a local provider. If you call them at (818) 875-7000, you can ask about their specific care team and how they support families in the Granada Hills area. They are there to help you navigate the paperwork and the care process.

Quality Care Ratings

Quest Hospice, Inc. holds an overall quality rating of 3.5 out of 5 stars. Their quality of care rating is also 3.5 out of 5, based on the CMS Hospice Care Index. This shows they meet or exceed most standards set by federal health officials.

Understanding Hospice Care in Granada Hills

Hospice care in California is a specialized service for people with a life-limiting illness. The goal is not to cure the illness but to improve the quality of life. The thing is, many families wait too long to start these services. You can get help with pain, spiritual support, and emotional guidance. This care is usually provided wherever the patient calls home. That could be a house, an apartment, or even a nursing facility. In a busy place like Los Angeles, finding a provider close to home makes a big difference. It means nurses can get to you faster when you need them most. You should look for a team that knows your local area well. They should understand the specific needs of families in Granada Hills.

What to Ask When Choosing a Hospice Provider

You need to feel confident in the team you pick. Do not be afraid to ask hard questions during your first meeting. Here are a few things to keep in mind. First, ask how quickly a nurse can reach your home in an emergency. You want to know they are available 24/7. Second, ask how they handle pain management and if they have a doctor on call. Third, ask how they support the family members, not just the patient. Grief support is a huge part of what a good hospice agency does. Finally, ask if they have experience with your loved one's specific condition. Every situation is unique. A good provider will be happy to answer these questions honestly. If they seem rushed or annoyed, look for someone else.

Preserve Your Family Stories

Every life has a story worth telling. Capture the memories and wisdom of your loved ones before they fade away.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.