HIGHLAND CARE HOSPICE
Provider Information
- Address
- 16800 DEVONSHIRE ST SUITE 211
GRANADA HILLS, CA 91344 - Medicare Certified Since
- September 15, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HIGHLAND CARE HOSPICE compares to hospices nationwide.
7.6 minutes
of nurse care per routine home care day, on average
That is the 7th percentile among hospices nationally. The national median is about 12 minutes.
19
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7.6 min
Ranks better than about 7% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends23.7%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits62.5%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months10.5%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,132 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease58%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Highland Care Hospice in Granada Hills
Highland Care Hospice offers end-of-life support to families living in the Granada Hills area of California. This provider operates out of an office on Devonshire Street. They focus on providing comfort and care for patients who need hospice services. Their team helps manage symptoms and provides emotional support for the entire family. Choosing a provider in your own community can make the process much easier for everyone involved. It allows for faster responses and a deeper connection with local resources. Highland Care Hospice has been certified to provide these services since September 2023. They work within the Los Angeles county area to reach those in need of specialized care. This team aims to support your loved one with dignity while keeping their specific wishes at the center of every plan. They are ready to help you during this transition.
About Highland Care Hospice
Medicare certification serves as a baseline for quality in the hospice world. Highland Care Hospice has held this certification since the fall of 2023. This status means they follow strict rules set by federal regulators to keep patients safe. It also means they can accept Medicare insurance for their services. Families should look for this certification before making any final decisions about care. It acts as a safety net for your loved one. The team here works to meet high standards for medical and personal care. They must report their data to the government on a regular basis. This helps keep the quality of care high for everyone. You can review their official ratings through public databases to see how they perform. These scores are based on how well they manage pain and how they treat patients. It is a good way to see if they are a right fit for your family.
Quality Performance
What Is Hospice Care Like in Granada Hills?
Hospice care in Los Angeles County follows a team approach. You will find that most hospice agencies build a group around the patient. This group usually includes a doctor, a nurse, and a social worker. These people visit the home to provide care where the patient feels most comfortable. They also bring in aides to help with daily chores like bathing or dressing. Some teams even include volunteers for extra companionship. This structure ensures that both physical pain and emotional needs get addressed at the same time. You should expect regular check-ins from the medical staff to adjust the plan as things change. The main goal is to keep the patient pain-free in their own home. It is about quality of life. This local service model helps keep the patient close to their friends and family during a difficult period.
What to Ask When Choosing a Hospice Provider
Finding the right fit for your loved one requires asking the right questions. Start by asking how quickly a nurse can reach your home in an emergency. You should also ask about the process for after-hours calls. How does the team handle pain if it gets worse at night? It is also wise to ask about their experience with your loved one's specific health condition. Ask how they keep the family informed about changes in care. Will you have one main person to call, or will you talk to many different staff members? These answers will help you feel more confident in your choice. Take your time to get the details you need. Your family deserves clear answers and a team that listens well. Good communication makes a huge difference in the long run.
Keep Your Family Stories Alive
Your family has a unique history that deserves to be remembered for years to come.
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Helpful Guides for Families
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.