GENTLE TOUCH HOSPICE, INC
Provider Information
- Address
- 15600 DEVONSHIRE ST, SUITE 202
GRANADA HILLS, CA 91344 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 26, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTLE TOUCH HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTLE TOUCH HOSPICE, INC compares to hospices nationwide.
7 minutes
of nurse care per routine home care day, on average
That is the 5th percentile among hospices nationally. The national median is about 12 minutes.
17
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day7 min
Ranks better than about 5% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends20.5%
Ranks better than about 95% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life80.7%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits97.3%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.7%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$28,458 · 89th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 26.2% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment97.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life26.2%
- All care steps completed96.2%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia54%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Gentle Touch Hospice, Inc
Gentle Touch Hospice, Inc serves families in Granada Hills, California. This provider offers end of life care to those in Los Angeles County. They have been Medicare certified since October 2017. The team holds accreditation from the Joint Commission, which is a major mark of quality in the medical field. This means they meet high standards for safety and patient care. Most people do not know that accrediting groups check hospice agencies often. This extra step shows they want to keep their standards high. It offers families peace of mind during a hard time. If you need support in the Granada Hills area, this agency is one option to consider for your loved one. They focus on providing care that meets federal rules while aiming for comfort in the home setting. Choosing a hospice is a big decision for any family member to make today.
Understanding Their Services
Gentle Touch Hospice, Inc operates as a for-profit hospice agency. They have been active in the Medicare program for several years. Being a Joint Commission accredited provider means they undergo regular reviews by independent experts. These experts look at how the agency manages medicine and patient safety. This process is voluntary for hospice providers. It proves they go beyond the basic rules to ensure quality service for their patients. The agency functions as a freestanding hospice. This means they are not part of a larger hospital system. They keep their focus on specialized hospice care. Families should know that for-profit status does not change the quality of care they give. Quality comes down to the staff and their daily work. You can always ask to see their latest quality reports when you meet with them. They should be open about how they care for their patients and their families.
Quality Performance
What Is Hospice Care Like in GRANADA HILLS?
Hospice care in Granada Hills focuses on comfort and dignity at home. Agencies here send teams to your house to help with daily needs. Gentle Touch Hospice, Inc maintains a small team to provide this help. Their staff includes two registered nurses and one licensed practical nurse. They also have one physician and one volunteer on their team. This group works together to manage pain and other symptoms. Nurses handle the medical side of things while the physician oversees the plan of care. Volunteers often provide companionship or help with small tasks. Having a mix of staff helps the team meet different needs throughout the week. You will find that hospice care is about more than just medicine. It is about supporting the whole person and their family members too. The goal is to make every day as peaceful as possible for everyone involved in the care process.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency feels like a lot of work. You should feel comfortable asking direct questions to any agency you talk with. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, find out how they handle pain management and comfort needs on weekends. Third, ask how often a nurse will visit your loved one each week. It is also good to ask how they support family members who are grieving. Do they offer counseling or other helpful resources? You need to know how they communicate changes in a patient's health. Ask them who you should call if you have questions after office hours. A good hospice agency will answer these questions clearly and with kindness. Take your time to get the answers you need before you make your final choice for your family.
Preserve Your Family Stories
Your family history is a gift that should be saved for the next generation. We can help you record these memories during this time.
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