HospiceScout

PROCARE HOSPICE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
1614 VICTORY BLVD, SUITE 102
GLENDALE, CA 91201
Ownership Type
For-Profit
Medicare Certified Since
January 17, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PROCARE HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

2

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PROCARE HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PROCARE HOSPICE, INC compares to hospices nationwide.

17.1 minutes

of nurse care per routine home care day, on average

That is the 88th percentile among hospices nationally. The national median is about 12 minutes.

12

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day17.1 min

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life96.9%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits35.3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care3%

    Ranks better than about 73% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months51.5%

    Ranks better than about 16% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)87th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$20,730 · 64th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 84.2% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment95%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment84.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed86.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia23%
  • Heart and circulatory disease58%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Procare Hospice, Inc

Procare Hospice, Inc serves families in Glendale, California, and the surrounding Los Angeles area. This freestanding hospice provider offers end-of-life support to those who need it most. They have been certified by Medicare since early 2020. The agency holds accreditation from CHAP, which shows they meet high standards for patient care and safety. Accreditation means an outside group checked their work to ensure they follow strict rules. This helps families know the agency follows best practices. They operate as a for-profit provider in the local community. Choosing a hospice agency is a big decision for any family. You want to know the team is qualified and ready to help when things get hard. Procare Hospice, Inc is prepared to support your loved one during this time. Their office is easy to reach at their Victory Boulevard location in Glendale.

Agency Details and Standards

Procare Hospice, Inc operates as a for-profit agency. They earned their Medicare certification in January 2020. The agency maintains accreditation through CHAP. This group looks at how hospice agencies manage patient needs and safety. CHAP inspectors visit the site to check for quality. They make sure the team follows federal rules for hospice care. This is a common way for agencies to show they care about their work. Being accredited means the team has passed an extra layer of review. It is a sign of their commitment to quality. You should feel comfortable asking about their specific team members and how they plan to help your family. Every hospice provider must meet federal rules to keep their certification. Procare Hospice, Inc has maintained these standards since they started. This gives you a clear picture of their standing in the healthcare system.

Quality Commitment

Procare Hospice, Inc has earned top marks for their quality of care. They hold the highest possible rating for their patient care services based on the official CMS Hospice Care Index. This reflects a very high standard of service for the people they support.

What Is Hospice Care Like in Glendale?

Hospice care in Glendale focuses on comfort and quality of life. The goal is to manage symptoms so the patient stays as comfortable as possible. Teams work together to offer medical, social, and emotional support. At Procare Hospice, Inc, the team includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on staff. This group works to address the needs of your loved one. They coordinate care to ensure every person gets the attention they deserve. The team size is small but focused on the needs of their specific patients. You can expect them to visit as needed to help manage pain and other symptoms. They are there to answer your questions and guide you through the process. It is about making sure the patient feels supported and at peace in their own home environment.

What to Ask When Choosing a Hospice Provider

You should feel empowered to ask questions when you interview a hospice agency. Start by asking how the team handles pain management and after-hours emergencies. It is good to know who you will call at night or on the weekend. Ask how often a nurse will visit your home. You should also ask how they support the family members who are acting as caregivers. Ask if they have experience with your loved one's specific health condition. It is also helpful to ask how they involve the patient in their own care plan. You need to be sure the agency matches your family's values and needs. Do not be afraid to ask for clarity on any part of the service. A good agency will be happy to explain their process to you. Clear communication makes a big difference in the care experience.

Keep Your Family Stories Alive

The time you spend with loved ones is precious. You can preserve their wisdom and memories for future generations to cherish forever.

Start Your Legacy Project

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.