HospiceScout

PRIME PALLIATIVE CARE INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
121 W LEXINGTON DR, SUITE 513
GLENDALE, CA 91203
Ownership Type
For-Profit
Medicare Certified Since
June 10, 2020

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PRIME PALLIATIVE CARE INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers1

6

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PRIME PALLIATIVE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PRIME PALLIATIVE CARE INC compares to hospices nationwide.

13.8 minutes

of nurse care per routine home care day, on average

That is the 66th percentile among hospices nationally. The national median is about 12 minutes.

72

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.8 min

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends12.5%

    Ranks better than about 82% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life60%

    Ranks better than about 5% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits41.6%

    Ranks better than about 65% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months71.8%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care2.8%

    Ranks better than about 74% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.4%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$55,426 · 100th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia18%
  • Heart and circulatory disease64%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Prime Palliative Care Inc

Prime Palliative Care Inc serves families in Glendale, California. This provider offers hospice services to those needing end of life care. They hold accreditation from CHAP, which shows they meet high standards for patient safety and care quality. The team operates out of their office on West Lexington Drive. They have been certified by Medicare since June 2020. Choosing the right support is a big step for your family. This agency works to provide care that meets federal rules. They focus on the needs of their patients in the Los Angeles area. You can reach their office by phone to ask about their current availability. It is a good idea to speak with them directly to see if they are a match for your needs.

About Prime Palliative Care Inc

Prime Palliative Care Inc is a for-profit hospice provider. They have been Medicare certified since 2020. The agency maintains accreditation through the Community Health Accreditation Partner, or CHAP. This group reviews hospice agencies to ensure they follow strict rules for quality. CHAP accreditation proves the agency keeps up with national standards. It means they pass regular audits of their care practices. The staff includes one registered nurse and one licensed practical nurse. They also have one volunteer who helps with patient support. This small team size allows for focused care. With six total employees, they manage their daily operations in Glendale. You should know that for-profit status means they are a private business. They still must meet the same federal quality rules as other agencies. That is how the system keeps care standards high for everyone involved.

Quality Performance

Prime Palliative Care Inc holds strong marks for quality of care. They earned high ratings in the CMS Hospice Care Index. Their commitment to these standards is supported by their independent CHAP accreditation.

What Is Hospice Care Like in Glendale?

Hospice care in Glendale provides comfort for patients and support for their families. Agencies here must follow state and federal laws to stay open. Most providers in Los Angeles County offer care at home or in facilities. The goal is to manage pain and help patients stay comfortable. Prime Palliative Care Inc uses a small team to provide these services. Their staff includes one registered nurse and one licensed practical nurse. They also work with one volunteer to support the patient. This team structure is common for local agencies. Having a nurse on staff is a requirement for managing medical needs. The team works together to create a plan that fits the patient. And they adjust that plan as the needs of the patient change over time. It is a team effort designed to keep the patient at peace in their own setting.

What to Ask When Choosing a Hospice Provider

You have the right to pick the agency that best fits your family. Start by asking how the team handles pain management at night or on weekends. It is good to know who will answer your call after hours. Ask how often a nurse will visit the home. You should also ask about the role of the volunteer. Do they provide companionship or do they run errands? Ask if the agency has experience with your specific health needs. Finally, ask for a copy of their most recent inspection report. Most agencies are happy to share this information with you. Take your time to get the answers you need. A good provider will be open and clear about how they operate. They should make you feel heard and respected during this time.

Keep Family Stories Alive

Preserving the memories and life lessons of your loved ones is a gift for future generations. Start recording those special stories today.

Preserve Stories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.