PALERMO HOSPICE, INC
Provider Information
- Address
- 229 N CENTRAL AVE STE 201
GLENDALE, CA 91203 - Ownership Type
- Government
- Medicare Certified Since
- August 9, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PALERMO HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PALERMO HOSPICE, INC compares to hospices nationwide.
11.1 minutes
of nurse care per routine home care day, on average
That is the 37th percentile among hospices nationally. The national median is about 12 minutes.
25
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.1 min
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends19.4%
Ranks better than about 94% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life96%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.4%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.4%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months30.1%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.4%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$25,548 · 83rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 94.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.8%
- Breathing difficulty screening100%
- Breathing difficulty treatment99%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed94.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia14%
- Heart and circulatory disease56%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Palermo Hospice, Inc
Palermo Hospice, Inc provides end of life care for families in Glendale, California. They have served the area since August 2021 as a freestanding hospice provider. This team holds accreditation from CHAP, which proves they meet high national standards for patient safety. It is a government owned provider that focuses on comfort and dignity during difficult times. Choosing the right care is a big decision for any family. Knowing that a provider meets these standards can offer some peace of mind. They are ready to help your loved ones with a team of seven dedicated staff members. This includes a doctor, a nurse, and a volunteer to support your needs. That is a solid foundation for care. You can find their office at 229 N Central Ave in Glendale for more help.
Provider Details
Palermo Hospice, Inc operates as a freestanding hospice in Los Angeles County. Being government owned means they follow strict rules set by Medicare for public accountability. Their CHAP accreditation is a special mark of quality. CHAP stands for Community Health Accreditation Partner. They visit providers to check that care is safe and follows best practices. This accreditation is not required by law, so it shows the agency wants to go above and beyond. Families should know that this agency has been Medicare certified since 2021. They keep a small team of seven experts to ensure personal attention. This includes one registered nurse and one licensed practical nurse who work with a physician. Having a dedicated team is helpful. They work together to manage pain and provide emotional support for everyone involved.
Quality Rating
Understanding Hospice Care in Glendale
Finding the right care in Glendale can feel like a heavy task. The local hospice options aim to focus on comfort rather than a cure. Palermo Hospice, Inc uses a team approach to reach this goal. Their staff includes one physician, one registered nurse, and one licensed practical nurse. They also have one volunteer to offer extra companionship. That is a small but focused group of people. Most hospice care happens in the home, which helps patients stay in a familiar place. The goal is to manage pain and keep the person comfortable. It is also about helping family members cope with the stress of the situation. You do not have to do this alone. Reach out to local providers to see how they can support your specific family needs today.
What to Ask When Choosing a Hospice Provider
You should feel confident in the care your loved one receives. Start by asking how quickly a nurse can get to your home in an emergency. This is a common worry for many families. Ask about how the team manages pain and other symptoms at night or on weekends. It is also good to ask about their experience with your specific diagnosis. Does the provider offer support groups for family members after the loss? These services make a big difference. Ask what happens if you feel the care is not a good fit later. You have the right to switch providers if your needs change. Take your time to get clear answers. A good hospice team will listen and answer every question you have with care.
Preserve Your Family Stories
Your loved one has a lifetime of memories. We can help you save their stories for future generations to cherish.
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