HospiceScout

NURSES TOUCH HOSPICE, INC

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
135 S JACKSON ST, SUITE 100A
GLENDALE, CA 91205
Ownership Type
For-Profit
Medicare Certified Since
June 27, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for NURSES TOUCH HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)3
Licensed Practical Nurses (LPN)3
Physicians2
Volunteers2

14

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what NURSES TOUCH HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how NURSES TOUCH HOSPICE, INC compares to hospices nationwide.

12.6 minutes

of nurse care per routine home care day, on average

That is the 54th percentile among hospices nationally. The national median is about 12 minutes.

3

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

Medicare reports this hospice billed for routine home care only from January 2022 through December 2024. Hospices can also provide continuous home care, inpatient care, and respite care when symptoms are harder to manage. There can be good reasons for this. Ask the provider how they handle a crisis at home.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.6 min

    Ranks better than about 54% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends11.5%

    Ranks better than about 78% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits62.5%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.2%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice4.2%

    Ranks better than about 15% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$19,605 · 58th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 93.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment100%
  • Breathing difficulty screening93.8%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • All care steps completed93.8%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Providing Compassionate Support in Glendale

Nurses Touch Hospice, Inc serves families throughout Los Angeles County from their office in Glendale, California. They offer specialized end-of-life care designed to bring comfort and dignity to patients. The team focuses on managing pain and supporting the emotional needs of those nearing the end of life. It is not just about medical care. It is about helping your loved one live each day as fully as possible. That is the core of what they do. Their staff works closely with families to create a care plan that fits their unique situation. This helps take the stress off your shoulders during a very hard time. By choosing a local provider, you get a team that knows the community well. They are ready to step in when you need them most.

About NURSES TOUCH HOSPICE, INC

This is a for-profit hospice provider that has been Medicare certified since June 2016. Being certified means they meet the strict standards set by federal health officials. This oversight is a good sign for any family looking for reliable care. They operate out of their office on South Jackson Street in Glendale. You might wonder what for-profit status means for your family. It simply means the organization is run as a business rather than a non-profit charity. But, they still follow the same federal rules as every other hospice in the country. The thing is, all Medicare-certified hospices must provide the same basic services. This includes nursing care, pain management, and grief support. You can feel confident knowing they have years of experience serving the local area. They have built a track record of care since they first opened their doors nearly a decade ago.

High Quality Care Standards

Nurses Touch Hospice, Inc currently holds an overall quality rating of 4.5 out of 5 stars. This score comes from the CMS Hospice Care Index, which measures how well a provider meets patient needs. A 4.5 rating shows that this provider performs well above average in providing quality care.

Understanding Hospice Care in Glendale

Glendale has several options for hospice care, but finding the right fit is a personal choice. Many families in Los Angeles County find that having a provider nearby makes a big difference. It means nurses can get to your home faster when an urgent need arises. Most people do not realize that hospice is not just for the final few days of life. You can start these services as soon as a doctor confirms a life-limiting illness. And, you can choose to stop hospice care at any time if you decide to try other treatments. The goal is always to keep your loved one comfortable and at home whenever possible. Hospitals are often not the best place for this. Staying home allows for more peace and time with the people who matter most. That is why having a strong, local partner is so vital for your family's journey.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a big decision. You should feel comfortable asking tough questions before you make your choice. First, ask how quickly they can send a nurse to your home in an emergency. You need to know that someone will be there at 2:00 AM if things get hard. Second, ask how they handle pain management and symptoms that are hard to control. You want to be sure they have a plan for every scenario. Third, ask what kind of support they offer to family members after a loss. Grief support is a huge part of the care they provide. And finally, ask how they communicate with your regular doctor. Keeping everyone on the same page is key to good care. Do not be afraid to ask these things. A good provider will be happy to answer every single one of your questions clearly.

Preserve Your Family's Story

Your loved one has a lifetime of memories and wisdom to share. Capturing these stories now creates a lasting treasure for your children and grandchildren to hold onto forever.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.