HELPING HEARTS HOSPICE CARE INC
Provider Information
- Address
- 143 S GLENDALE AVE
GLENDALE, CA 91205 - Medicare Certified Since
- September 7, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 0 |
| Licensed Practical Nurses (LPN) | 0 |
| Volunteers | 0 |
1
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HELPING HEARTS HOSPICE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HELPING HEARTS HOSPICE CARE INC compares to hospices nationwide.
11.1 minutes
of nurse care per routine home care day, on average
That is the 37th percentile among hospices nationally. The national median is about 12 minutes.
15
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.1 min
Ranks better than about 37% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends26.1%
Ranks better than about 98% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life75%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits67.7%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months76.5%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$42,504 · 99th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Helping Hearts Hospice Care Inc
Helping Hearts Hospice Care Inc provides end of life support services in Glendale, California. The agency has been certified by Medicare since September 2022 to assist local families. They hold accreditation from CHAP. This means a national group reviews their work to ensure they meet high standards for patient care. Choosing a hospice agency is a major decision for your family. Having this external stamp of approval helps show they follow strict rules for safety and quality. Their team works out of their office on South Glendale Avenue to serve the surrounding community. They focus on providing care that meets federal requirements while keeping patients comfortable in their own homes.
About Helping Hearts Hospice Care Inc
This provider operates as a for-profit hospice agency. They joined the Medicare program in late 2022. Because they are CHAP accredited, they undergo regular checks by an independent organization. This group looks at how the agency handles medical records and patient safety. It is a sign that they care about following clear protocols. You should know that for-profit status means they are a business, but they still must meet the same federal quality rules as non-profit groups. Families often ask about their size and reach. The current records show a small team structure. This can sometimes lead to more personal attention for each patient. Always ask how they assign their staff to your area. Understanding their background helps you feel ready to talk with them about your specific needs.
Quality of Care
What Is Hospice Care Like in Glendale?
Hospice care in Glendale brings medical and emotional support directly to your home. The goal is to manage pain and help the patient live with dignity. Most agencies provide a team of people to help you. This team usually includes nurses, doctors, and social workers. Each person plays a part in your loved one's day. For this specific agency, records show they currently have a small staff count. This means you should ask about how they plan to cover your care needs. They will explain who visits the home and how often you can expect a call. It is common to feel unsure about these roles at first. Just remember that the hospice team works for you. They want to make sure the patient stays as comfortable as possible during this time.
What to Ask When Choosing a Hospice Provider
Picking the right partner for your family takes time. You should feel comfortable asking direct questions before you sign anything. First, ask who will be the main person you call at night. You need to know that help is available when the office is closed. Second, ask how they handle changes in pain or symptoms. It is vital to understand their plan for emergencies. Third, ask how they support the family members who are helping at home. You need to know if they provide breaks for caregivers. Finally, ask how many patients their nurses usually see each day. This helps you understand how much time they can spend with your loved one. Write down the answers so you can compare your options later.
Keep Your Family Stories Alive
Your loved one has a lifetime of memories. We can help you record these stories so they last for your children and grandchildren to enjoy.
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Some stories are worth writing down
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