GUARANTEED HOSPICE
Provider Information
- Address
- 500 N BRAND BLVD. SUITE 2000
GLENDALE, CA 91203 - Ownership Type
- For-Profit
- Medicare Certified Since
- September 18, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
3
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GUARANTEED HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GUARANTEED HOSPICE compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends13.7%
Ranks better than about 85% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.2%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits77.1%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.3%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months17.2%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care17.2%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.4%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$9,305 · 8th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 40% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment96%
- Breathing difficulty screening100%
- Breathing difficulty treatment97.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life40%
- All care steps completed94.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia33%
- Heart and circulatory disease29%
- Other conditions14%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About GUARANTEED HOSPICE
GUARANTEED HOSPICE serves families in Glendale, California, from their office on North Brand Boulevard. This provider offers hospice services to those with life-limiting illnesses. They hold accreditation from the Community Health Accreditation Partner, known as CHAP. This means they meet high standards for care set by an outside group. They have been certified by Medicare since September 2020. Choosing a certified provider helps ensure the care meets federal rules for safety and quality.
About GUARANTEED HOSPICE
This provider operates as a for-profit hospice organization. That status means they are a private business. They focus on providing care to patients in Los Angeles County. The CHAP accreditation they hold is a big deal for quality. It shows an independent group checked their work and found it meets strict goals. Most families look for this mark of quality. It proves the team follows clear steps to keep patients safe. You should know that for-profit status does not change the care quality. High marks from Medicare show they perform well regardless of their business structure. They maintain a solid record of service for the Glendale area. Always check their current status with Medicare to see if they meet your specific needs at this time.
Quality Performance
What Is Hospice Care Like in GLENDALE?
Hospice care in Glendale focuses on comfort and pain control. It works to improve the quality of life for the patient and their family. The care team often includes doctors, nurses, and aides who visit the home. At GUARANTEED HOSPICE, the team consists of two registered nurses and one licensed practical nurse. This small team provides focused attention to every patient they serve. They do not currently use volunteers in their care model. The staff works together to manage symptoms and support the family during difficult days. You might find that a smaller team offers more personal contact. It allows the nurses to know the patient and their habits very well. That is a benefit of working with a focused group. They aim to keep the patient at home and comfortable. This is the goal of hospice in California.
What to Ask When Choosing a Hospice Provider
Picking a hospice provider is a big decision for any family. You should feel comfortable with the team you choose. Ask how soon a nurse can arrive after you call for help. Find out how they handle pain management at night or on weekends. It is good to know who will be your main contact person. Ask how they help families deal with stress or grief. You might ask if they provide extra support for the family after the patient passes. Do not be afraid to ask these hard questions. They expect them. A good provider will answer clearly without using confusing medical terms. You deserve a team that listens to your concerns. They should treat your loved one with respect and kindness at all times.
Preserve Your Family Stories
Capture the life stories and wisdom of your loved ones to keep their legacy alive for future generations.
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