GEMS HOSPICE AND PALLIATIVE CARE INC
Provider Information
- Address
- 315 ARDEN AVE, SUITE 03
GLENDALE, CA 91203 - Medicare Certified Since
- February 10, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GEMS HOSPICE AND PALLIATIVE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GEMS HOSPICE AND PALLIATIVE CARE INC compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends23%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life81.3%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.2%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,240 · 57th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About GEMS HOSPICE AND PALLIATIVE CARE INC
GEMS HOSPICE AND PALLIATIVE CARE INC serves families in Glendale, California. This provider offers hospice and palliative care services to those with serious illnesses. They have held Medicare certification since early 2021. The team operates as a freestanding hospice agency. This means they focus solely on end of life care rather than being part of a large hospital network. Accreditation by the ACHC shows they meet high standards for safety and care. They currently employ a team of four people. This small staff includes one registered nurse and one licensed practical nurse. Providing care in the local community is their primary goal. Families can expect a focused approach to care because of their lean team structure. They work to keep patients comfortable in their own homes or care facilities. That is their main job.
Understanding Quality and Accreditation
The ACHC accreditation acts as a sign of quality. This group checks hospice agencies to see if they follow national safety rules. They look at how the agency handles medical records and patient care plans. GEMS HOSPICE AND PALLIATIVE CARE INC holds this status, which shows they open their doors to outside experts for review. This is a good sign for families. Medicare certification means they follow federal rules to get paid for their services. Since they began in 2021, they have built a record of service in Los Angeles County. The agency relies on a small group of staff to manage patient needs. They do not use volunteers at this time. Families should know that a small team can offer very personal attention. They often get to know the patient and family well. This can make a big difference during a hard time.
High Quality Standards
What Is Hospice Care Like in GLENDALE?
Hospice care in Glendale focuses on comfort and dignity. The goal is to manage pain and symptoms for patients. This allows them to spend more time with their loved ones. Agencies in this area must follow strict state and federal rules. GEMS HOSPICE AND PALLIATIVE CARE INC plays a part in this local network. Their team includes one registered nurse and one licensed practical nurse. This team size is small but focused. They do not have volunteers on staff. This means your care comes directly from licensed health professionals. They visit patients to check on their physical comfort and emotional needs. The nurse coordinates with doctors to adjust medicine as needed. Families often find that this level of attention helps them manage difficult days. You get to decide what care looks like in your home. That is a clear benefit of hospice.
What to Ask When Choosing a Hospice Provider
You should ask questions to find the right fit for your family. Start by asking how quickly a nurse can arrive if a sudden problem happens at night. Ask who you should call when you have a question on the weekend. It helps to know which staff members will visit your home most often. You might also ask how they help family members cope with the stress of caregiving. Do they offer extra support or counseling for the family? Ask about their approach to managing pain and other symptoms. Finally, ask how they communicate with your primary doctor. You want a team that keeps everyone in the loop. Good communication prevents mistakes and reduces stress for everyone involved. Take your time with these questions. You deserve clear answers before you start any service.
Preserve Your Family Stories
Capture the memories and life lessons that define your loved one. Creating a record of their history is a gift for future generations.
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Helpful Guides for Families
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