GEMS HOSPICE AND PALLIATIVE CARE INC
Provider Information
- Address
- 315 ARDEN AVE, SUITE 03
GLENDALE, CA 91203 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 10, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GEMS HOSPICE AND PALLIATIVE CARE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GEMS HOSPICE AND PALLIATIVE CARE INC compares to hospices nationwide.
9.6 minutes
of nurse care per routine home care day, on average
That is the 21st percentile among hospices nationally. The national median is about 12 minutes.
5
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day9.6 min
Ranks better than about 21% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends23%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life81.3%
Ranks better than about 15% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits69.2%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months50%
Ranks better than about 17% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)87th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$19,240 · 57th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Glendale
GEMS HOSPICE AND PALLIATIVE CARE INC serves the Glendale, California community with dedicated end-of-life support. This provider offers both hospice and palliative care services to patients and their families. Their team focuses on comfort and quality of life for those facing a serious illness. They aim to provide support during difficult health journeys. Families in Los Angeles County can rely on their professional approach to care. The team works hard to meet the unique needs of every patient. Choosing the right hospice is a big step for your loved one. This provider is committed to helping people find peace and comfort at home. They serve the local area with a clear focus on patient well-being and clinical excellence. Their office is located on Arden Avenue in the heart of Glendale.
About GEMS HOSPICE AND PALLIATIVE CARE INC
GEMS HOSPICE AND PALLIATIVE CARE INC is a for-profit provider. They earned their Medicare certification on February 10, 2021. This means they meet federal standards for hospice care. Families should know that being Medicare certified is a mark of quality. It shows the provider follows rules set by the government to keep patients safe. As a for-profit agency, they operate with a business structure designed to sustain their care services. This agency has been serving the Glendale area for several years. They focus on managing symptoms and providing emotional support. Families often find comfort in knowing their provider is regularly reviewed by Medicare. You can feel confident that they follow national guidelines. Their team is ready to answer questions about how their specific program works for your family.
Top Quality Rating
Understanding Hospice Care in Glendale
Finding hospice care in the Glendale area means looking for a team that fits your family's needs. Los Angeles County has many providers, but quality can vary between them. Hospice is not just about medical care. It is about supporting the whole person and their family members. Most care happens where the patient lives. This could be a private home or a care facility. The goal is to manage pain and improve daily comfort. You should look for a team that listens to your goals and values. Good hospice care includes nurses, doctors, and social workers. They work together to create a plan that honors your loved one's wishes. Take your time to talk with different providers in the area. Make sure their approach matches what your family needs during this time.
What to Ask When Choosing a Hospice Provider
It is important to feel comfortable with your hospice choice. Do not be afraid to ask direct questions during your first meeting. Here are a few things to consider asking:
- How quickly can a nurse come to the house if there is an emergency?
- What specific services do your volunteers offer to families?
- How does your team handle pain management and symptom control?
- Can you explain how your team will communicate with our family doctor?
These questions help you see how the provider handles daily care. You deserve a team that is open and easy to talk to. Pay attention to how they answer your questions. A good provider will be patient and clear. They should make you feel like a partner in the care process. You are making an important choice for your loved one.
Preserve Your Family's Story
Your family history is a beautiful gift to share with future generations. Capture precious memories and life lessons today.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Hospice vs Palliative Care: Understanding the Difference
Confused about hospice vs palliative care? We break down the key differences, benefits, and how to choose the right end-of-life care for your loved one.
How to Start Hospice Conversations: A Practical Guide
Learn how to start hospice conversations with your loved ones. Get expert scripts, signs it is time, and tools to find quality care near you with Hospice Scout.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.