FIRST AMERICAN HOSPICE, INC
Provider Information
- Address
- 436 WEST COLORADO ST, SUITE 209
GLENDALE, CA 91204 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 8, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
7
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what FIRST AMERICAN HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how FIRST AMERICAN HOSPICE, INC compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
38
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends11.3%
Ranks better than about 77% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life90.5%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits64.9%
Ranks better than about 33% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.1%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.9%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care11.1%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.6%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)74th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$34,916 · 96th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 4.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.8%
- Pain assessment86.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life4.3%
- All care steps completed83.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia31%
- Heart and circulatory disease23%
- Lung and respiratory disease11%
- Stroke13%
- Other conditions12%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Overview of FIRST AMERICAN HOSPICE, INC
FIRST AMERICAN HOSPICE, INC serves families in Glendale, California from their office on West Colorado Street. This hospice provides end of life care for patients in Los Angeles County. They focus on medical comfort and emotional support during difficult times. The agency earned accreditation from CHAP, which proves they meet high standards for safety and patient care. This group has been certified by Medicare since May 2020. They work to maintain a professional environment for all families in their care. Every hospice must follow strict rules to keep their Medicare status active. Their team includes a doctor, a nurse, and a volunteer to help patients. This mix of staff helps them provide care that meets the specific needs of their local patients. Choosing a provider is a big decision for your family. You want a team that follows the rules and stays focused on your loved one.
About FIRST AMERICAN HOSPICE, INC
This hospice operates as a for profit agency. They have been active in the Medicare program for several years. Accreditation from CHAP is a key detail for your search. This group reviews hospice agencies to ensure they follow best practices for patient safety. It acts as an extra layer of oversight beyond basic Medicare rules. The team is small with seven total staff members. This includes one registered nurse and one licensed practical nurse. They also have one physician and one volunteer on the team. Small teams can sometimes offer more personal attention to each patient. You should look at how they manage their care plans. Ask them how they handle emergencies after hours. It is vital to know that the team can respond quickly when needs change. Their goal is to provide clear support for your family throughout the entire process. That is why they keep their staff focused on clear communication.
Quality Performance
What Is Hospice Care Like in GLENDALE?
Hospice care in Glendale centers on comfort for the patient. It brings medical help and kindness directly to the home. The goal is to manage pain and improve the quality of each day. Local agencies like this one provide care through a team approach. The staff at this location includes a physician, a registered nurse, and a licensed practical nurse. They also have a volunteer to help with visits. This team works together to create a plan that fits the patient. They visit the home to check on symptoms and offer support to the family. Most families find that having a dedicated nurse and doctor helps reduce stress. It allows the family to focus on spending time together. That is the main point of hospice care. You get a team that knows how to handle medical needs so you can just be a family member. It makes a difference.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes time and good questions. You should start by asking how the team handles urgent needs during the night or on weekends. It is essential to know who will answer your call. Ask how often the nurse will visit the home. You should also ask how they help the family cope with grief. It is one thing to provide medical care but another to offer emotional support. Ask for examples of how they handle difficult symptoms. You might also ask how they involve the family in the daily care plan. Does the agency offer extra help like volunteers for errands? These small things can make a huge impact on your daily life. Keep your questions simple and direct. Write down the answers so you can compare your options later. Take your time to decide what is best for your loved one.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones to keep them safe for future generations.
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