BETTER CHOICE HOSPICE CARE, INC.
Provider Information
- Address
- 3436 N VERDUGO RD STE 107
GLENDALE, CA 91208 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 26, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BETTER CHOICE HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BETTER CHOICE HOSPICE CARE, INC. compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends17.8%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits28.1%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.7%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$30,990 · 92nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 93.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment94.7%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed93.4%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease49%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Better Choice Hospice Care, Inc.
Better Choice Hospice Care, Inc. serves families in Glendale, California. They offer end of life support for people who need comfort and care. This provider holds accreditation from CHAP. That means they meet high standards for safety and quality. Choosing a team that has earned this mark shows they care about their patients. It is a good sign for any family seeking support. The agency has been certified by Medicare since early 2021. Their team works hard to provide care in the home setting. Finding the right fit for your loved one is a big step. This provider is ready to help you during this time. They focus on the needs of the patient and the family members. You can reach them at (818) 275-3331 to learn more about their specific services. It is always a good idea to call and ask questions early on.
About Better Choice Hospice Care, Inc.
This is a for-profit hospice agency operating in Los Angeles County. They have been active since February 2021. The agency holds accreditation from CHAP. CHAP stands for Community Health Accreditation Partner. They are a national group that checks if health agencies follow strict rules. This shows that the provider follows best practices for patient care. What should families know about for-profit status? It simply means they are a private business. They still must meet federal rules to work with Medicare. Being accredited by a group like CHAP is a great signal of quality. It means an outside group looked at their work. They confirmed the team follows high standards. That is a big deal. You want to feel sure about who comes into your home. This provider has a small team with two registered nurses and one licensed practical nurse. They focus on quality care for every single person they serve.
Quality Performance
Understanding Hospice Care in Glendale
Hospice care in Glendale focuses on comfort when a cure is no longer the goal. The main focus is to reduce pain and help the person live well. You will find that hospice teams bring care to the home. This allows your loved one to stay in a familiar place. The team at this agency includes two registered nurses and one licensed practical nurse. They work together to manage symptoms and provide support. What most people do not realize is that hospice is for the whole family. It is not just about the patient. The nurses help by teaching you how to care for your loved one. They also help with emotional and spiritual needs. You are never alone in this process. Having a professional team nearby makes a difference. It gives families peace of mind. That is the true value of local hospice care during a hard time.
What to Ask When Choosing a Hospice Provider
Selecting a hospice team is a personal choice for your family. You should feel comfortable with the people who enter your home. Take the time to ask about their services. Here are a few simple questions to get you started. First, ask how quickly a nurse can get to your home if an emergency happens at night. It is good to know their response time. Second, ask how they help family members cope with the stress of caregiving. You need a team that supports you too. Third, ask who you should call if you have questions on the weekend. You want to know there is always someone available to listen. Finally, ask if they have experience with the specific needs of your loved one. Every person is different. The right team will be happy to answer these things. They should make you feel heard and respected throughout the entire process.
Keep Your Family Stories Alive
Preserving the memories and life lessons of your loved ones is a gift for future generations. You can start recording these stories today to hold onto them forever.
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