BETTER CHOICE HOSPICE CARE, INC.
Provider Information
- Address
- 3436 N VERDUGO RD STE 107
GLENDALE, CA 91208 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 26, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 0 |
5
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BETTER CHOICE HOSPICE CARE, INC. reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BETTER CHOICE HOSPICE CARE, INC. compares to hospices nationwide.
13.3 minutes
of nurse care per routine home care day, on average
That is the 61st percentile among hospices nationally. The national median is about 12 minutes.
21
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.3 min
Ranks better than about 61% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends17.8%
Ranks better than about 92% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits28.1%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.7%
Ranks better than about 75% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.7%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4%
Ranks better than about 67% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)67th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$30,990 · 92nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 91.5% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment96.5%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.1%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- All care steps completed91.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Heart and circulatory disease49%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Better Choice Hospice Care, Inc.
Better Choice Hospice Care, Inc. is a hospice provider serving Glendale, California. They offer care for patients needing end-of-life support. This organization is certified by Medicare and holds accreditation from CHAP. This means they meet high standards for their clinical services. They operate as a for-profit provider in Los Angeles County. Families often look for providers that show a clear commitment to quality. This team has been certified since early 2021. They aim to support patients right where they live. That is their main goal. You can reach their office on Verdugo Road to learn more about their specific service area or how they might help your loved one during this time. Choosing the right support team matters quite a bit for everyone involved.
About Better Choice Hospice Care, Inc.
Better Choice Hospice Care, Inc. operates as a for-profit hospice agency. They have been active in the Medicare program since February 2021. The agency maintains accreditation through CHAP. This group reviews hospice agencies to ensure they follow strict safety rules. It shows they want to keep their care standards high. Their team is small and focused. It includes two registered nurses and one licensed practical nurse. Having a dedicated medical team helps ensure patients get the right attention. They do not currently have volunteers on staff. Some families prefer larger teams, but others like the direct care a smaller group provides. You should talk with them about how they handle after-hours calls. That is a good way to see if they fit your needs. Their focus remains on providing care that meets federal quality rules.
Quality Performance
What Is Hospice Care Like in Glendale?
Hospice care in Glendale provides comfort for people facing a terminal illness. Most families receive these services in their own homes. The team works to manage pain and other symptoms. They also provide emotional support for the patient and their family. In this area, agencies like Better Choice Hospice Care, Inc. bring the care to you. Their team consists of two registered nurses and one licensed practical nurse. This staff manages the daily health needs of the patient. They coordinate with your doctor to make sure the plan of care is correct. It is a team effort. You should feel comfortable asking them about their response times. They must be available to help you day or night. Getting the right support early on makes a difference for everyone in the home. Most people find that this care brings peace to a hard situation.
What to Ask When Choosing a Hospice Provider
You have choices when selecting a hospice team. Start by asking how they handle medical emergencies at night. You need to know who will answer your call. Ask how often a nurse will visit your home. It helps to know the schedule in advance. You should also ask how they help with emotional and spiritual needs. Not every agency has the same approach to these areas. Ask if they can provide help with daily chores or errands. Some agencies have more resources than others. Find out how they talk to your family doctor. Good communication keeps everyone on the same page. Do not feel rushed during your conversation. You deserve clear answers to all your questions. Take your time to find the right fit for your loved one. You are the best judge of what your family needs right now.
Preserve Your Family Stories
This time can be difficult, but capturing the memories and life lessons of your loved one is a gift for future generations. Start recording those special moments today.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.