HospiceScout

HINDS HOSPICE - FRESNO

Non-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
2490 W SHAW AVE, SUITE 101
FRESNO, CA 93711
Ownership Type
Non-Profit
Medicare Certified Since
September 18, 1990

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HINDS HOSPICE - FRESNO
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers70

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HINDS HOSPICE - FRESNO reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Respite care (up to five days at a time, to give family caregivers a break)
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HINDS HOSPICE - FRESNO compares to hospices nationwide.

15.5 minutes

of nurse care per routine home care day, on average

That is the 79th percentile among hospices nationally. The national median is about 12 minutes.

238

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day15.5 min

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends7.8%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits37.9%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care9.6%

    Ranks better than about 29% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months36.1%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.2%

    Ranks better than about 71% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0.9%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)89th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,049 · 34th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.1%
  • Pain assessment97.2%
  • Breathing difficulty screening98.6%
  • Breathing difficulty treatment99.2%
  • Treatment preferences discussed99.9%
  • Beliefs and values discussed99.0%
  • Bowel care for patients on opioids99.4%
  • Visits in the last days of life64.3%
  • All care steps completed94.9%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer28%
  • Dementia17%
  • Heart and circulatory disease18%
  • Lung and respiratory disease8%
  • Stroke7%
  • Other conditions23%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

Hinds Hospice in Fresno

Hinds Hospice serves the Fresno community from their office on West Shaw Avenue. This non-profit provider offers hospice care for families in the area. They have held Medicare certification for over three decades. The team maintains accreditation through the Joint Commission to ensure they meet high safety standards. This group works to provide comfort during difficult times. They bring a long history of service to the people of Fresno County.

About Hinds Hospice - Fresno

This provider operates as a non-profit organization. Non-profit status often means the group focuses on care goals rather than profits. They hold accreditation from the Joint Commission. This body checks that health groups follow strict rules for safety and quality. It matters because it shows an outside group verified their work. You should know they have served the area since 1990. They bring a deep level of experience to every patient they help. The team includes one physician and a group of nurses to manage symptoms. They also rely on a large group of 70 volunteers. These volunteers offer extra support to families during the end of life. That is a significant resource for the local community.

Quality Overview

This provider holds high marks for quality of care and strong patient satisfaction scores. Their Joint Commission accreditation further confirms their commitment to meeting recognized health standards.

What Is Hospice Care Like in Fresno?

Hospice care in Fresno focuses on comfort for the patient and support for the family. Teams visit homes to manage pain and provide emotional help. At this location, the staff includes four registered nurses and one licensed practical nurse. These nurses work with one physician to create a care plan. Their large volunteer base adds another layer of support. Volunteers can sit with patients or help with daily tasks. This setup allows for a personal approach to care in your own home. Most people find that having a dedicated team makes a difference. The goal remains simple. They want to keep the patient as comfortable as possible while helping them stay in a familiar environment. It is about dignity and support every single day.

What to Ask When Choosing a Hospice Provider

You have choices when selecting a hospice team. Start by asking how they handle pain management after hours. You need to know who will answer the phone at night. Ask how often a nurse will visit the home. You should also check if they can provide care in a facility if needs change. Ask about their volunteer services and how they help the family. It is also good to ask how they support the emotional needs of those grieving. These questions help you understand the level of care you can expect. Good communication is key to a positive experience. Make sure you feel heard by the staff you meet. Clear answers help you make a choice that fits your family best.

Keep Family Memories Alive

Preserving stories and memories can bring comfort to your family during this time. Start recording your family history today to save those precious moments for the future.

Start Your Legacy

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.