HospiceScout

SUNCREST HOSPICE

Provider Information

Address
3215 SKYWAY CT
FREMONT, CA 94539
Ownership Type
For-Profit
Medicare Certified Since
December 23, 2013

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Suncrest Hospice in Fremont

Suncrest Hospice serves families across the Fremont, California area. They provide end-of-life care focused on comfort and dignity for patients facing life-limiting illnesses. Their team at 3215 Skyway Ct works to manage symptoms while supporting the emotional needs of loved ones. Choosing hospice care is a deeply personal decision. It is about finding the right support when it matters most. This team is ready to help you navigate these difficult days with care and expertise. They bring essential medical, social, and spiritual support directly to the place you call home. That is a vital service for our local community. Whether you need help with pain management or just someone to listen, they are there. Every family deserves a team that truly cares about their comfort. That is exactly what they aim to provide for all their patients in Alameda County.

About Suncrest Hospice

Suncrest Hospice is a for-profit provider that has been Medicare certified since December 23, 2013. Being certified means they meet strict federal standards for hospice care. That is a big deal for families seeking reliable care. Because they are a for-profit agency, they operate under specific business models that differ from non-profit groups. But they still must follow the same Medicare rules for patient care. It is important to know that they have served this area for over a decade. Experience matters during these transitions. You should ask about their specific staffing levels and how they handle after-hours calls. What most people do not realize is that hospice is not just about the end of life. It is about improving the quality of the time you have left. They focus on the patient's goals and wishes. That is the core of their mission in the Fremont area.

Understanding Quality Ratings

Suncrest Hospice holds a perfect 5/5 overall rating and a 5/5 for quality of care from CMS. This shows they excel at clinical tasks and symptom control. However, their patient satisfaction score is 2/5 based on recent surveys. This suggests that while their clinical care is strong, some families have felt less satisfied with the personal experience. It is a good idea to talk with them about these scores to see if their style fits your needs.

Hospice Care in Fremont

Fremont families have many choices when looking for hospice care. The Alameda County area is home to several providers, each with different strengths. Some agencies focus on specific cultural needs, while others emphasize rapid response times. The goal is always to find a team that aligns with your values. Here is the thing—hospice is a team effort. You will work with nurses, aides, and social workers. They should all be on the same page regarding your loved one's comfort. Do not be afraid to interview more than one provider. You are the boss in this relationship. It is about finding the right match for your family's unique situation. Take your time to compare their offerings. Ask about their local presence and how quickly they can arrive at your home. Good care is local, responsive, and always ready to help you thrive during tough times.

What to Ask When Choosing a Hospice Provider

Picking a hospice agency is a major step. You need clear answers to make the best choice. Start by asking these four questions to get a better feel for their team:

  • How quickly can a nurse get to my home if a crisis happens at night?
  • What specific training does your team have for managing complex pain?
  • How will you communicate with our family doctor about changes in care?
  • Can you tell me about the volunteers or chaplains available for emotional support?

The answers should be clear and direct. If they seem vague, keep asking until you understand. You are looking for a partner, not just a service provider. Trust your gut feeling during these talks. If a provider seems rushed or dismissive, that might be a sign. You deserve a team that listens to your fears and answers every question with patience and kindness. That is the standard you should set.

Preserve Your Family's History

During this time, stories become even more precious. Save the memories and wisdom of your loved ones in a way that lasts for generations to come.

Start Preserving Stories

Other Hospice Providers Nearby

Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.