HospiceScout

SUNCREST HOSPICE

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
3215 SKYWAY CT
FREMONT, CA 94539
Ownership Type
For-Profit
Medicare Certified Since
December 23, 2013

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SUNCREST HOSPICE
RoleStaff Count
Registered Nurses (RN)14
Licensed Practical Nurses (LPN)3

48

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SUNCREST HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SUNCREST HOSPICE compares to hospices nationwide.

12.7 minutes

of nurse care per routine home care day, on average

That is the 55th percentile among hospices nationally. The national median is about 12 minutes.

702

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.7 min

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.9%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.5%

    Ranks better than about 43% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits41%

    Ranks better than about 66% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care6.5%

    Ranks better than about 49% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months40%

    Ranks better than about 40% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care4.8%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2.5%

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,244 · 82nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 34.3% of patients or more. Most hospices score above 90 percent.
  • Pain screening100.0%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.9%
  • Treatment preferences discussed99.8%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids99.5%
  • Visits in the last days of life34.3%
  • All care steps completed99.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer19%
  • Dementia42%
  • Heart and circulatory disease11%
  • Lung and respiratory disease5%
  • Stroke8%
  • Other conditions17%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Suncrest Hospice

Suncrest Hospice serves the Fremont, California area from their office on Skyway Court. This provider offers end-of-life care for patients in Alameda County. They hold accreditation from the Accreditation Commission for Health Care, also known as the ACHC. This means an outside group checked their work to see if they meet high standards. They have served patients since 2013. Choosing a hospice provider is a heavy task for any family. You want to know that the team caring for your loved one meets clear quality marks. Suncrest operates as a for-profit provider. They have a team of 48 employees. This includes 14 registered nurses and 3 licensed practical nurses who provide care to families. Knowing the team size helps you understand how they support their patients every day. They are ready to help you learn more about their specific care plans in the Fremont area.

Understanding Suncrest Hospice

Suncrest Hospice is a for-profit organization that has provided care since late 2013. Accreditation from the ACHC is a sign they follow strict rules for safety and care. This group visits the site to ensure the staff follows best practices. It shows they care about the quality of their work. Families should know that being for-profit does not change the core mission of hospice care. All Medicare-certified hospices must offer the same basic services. This includes pain management and emotional support for the whole family. The main difference lies in how they organize their daily routines and staff. You should ask how they assign nurses to each home. This helps you understand how often your loved one will see a familiar face. Their team of 14 registered nurses and 3 licensed practical nurses works to meet patient needs. You can ask for a copy of their most recent survey results to see how they perform.

Quality Overview

Suncrest Hospice earns high marks for their quality of care based on official government reports. Their patient satisfaction scores are average, while their clinical care measures remain strong. Their accreditation status shows a commitment to meeting national standards for safety and service.

What Is Hospice Care Like in FREMONT?

Hospice care in Fremont focuses on comfort and quality of life. The team visits you at home to manage pain and help with daily needs. Many families find that having a team of experts nearby makes things easier. Suncrest Hospice employs 14 registered nurses and 3 licensed practical nurses to handle these tasks. They work with the family to create a plan that fits the patient. This plan changes as needs change. You might see a nurse once a week or every day. It depends on the symptoms the patient has. Having a dedicated team in Alameda County means help is never too far away. The staff coordinates with your doctors to ensure everyone stays on the same page. This keeps the focus on the patient at all times. They work hard to provide support for both the patient and the people who love them most.

What to Ask When Choosing a Hospice Provider

You have the right to ask questions before you pick a team. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for peace of mind. Next, ask who you should call when you have a question at night or on a weekend. You need to know that someone is always there to listen. Ask how the team helps with emotional or spiritual needs. A good hospice does more than just give medicine. Finally, ask how they keep the family updated on the patient's status. Clear communication is the best way to prevent stress. You can write these questions down before you call. This helps you keep track of the answers you get from different providers. Take your time with this process. You deserve to feel good about the choice you make for your loved one.

Keep Family Stories Alive

Finding a way to save your family history can be a comfort during difficult times. Capture memories and voices to share with future generations.

Preserve Your History

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.