HospiceScout

PROPER CARE HOSPICE

Provider Information

Address
15720 VENTURA BLVD SUITE 626
ENCINO, CA 91436
Ownership Type
For-Profit
Medicare Certified Since
August 23, 2022

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Proper Care Hospice in Encino

Proper Care Hospice provides end-of-life care services to families in Encino, California. Located at 15720 Ventura Blvd, this team supports patients within the Los Angeles County area. They focus on comfort and quality of life for those facing a serious illness. Hospice care is not just about medical needs. It is about helping your loved one live each day with dignity and peace. The team at Proper Care Hospice works to manage pain and provide emotional support for the whole family. They have been certified by Medicare since August 2022. This means they meet federal standards for the care they provide. Choosing the right hospice is a big decision for any family. Having a local provider can make a real difference in how quickly you get help when you need it most. That is why having a team close to home matters.

About Proper Care Hospice

Proper Care Hospice is a for-profit hospice provider. They have been active and Medicare-certified since August 23, 2022. For-profit status means the agency is a private business. Some families prefer this, while others look for non-profit options. The most important thing is how the team treats your loved one. You should look for a provider that listens to your specific goals. Since they started in 2022, they have been working to meet the needs of the Encino community. It is a good idea to meet with them in person. Ask them how their team handles emergencies after hours. You want to feel sure that someone will answer the phone at 3:00 AM if you have a question. That peace of mind is worth a lot during a hard time. Take your time to talk with them before you make your final choice.

Quality Performance

Proper Care Hospice holds a 4/5 star overall rating from Medicare. They also earned a 4/5 rating for their quality of care based on the Hospice Care Index. These scores show they are performing well in meeting federal quality standards.

Understanding Hospice Care in Encino

Encino is home to several hospice options, which can feel overwhelming for families. The thing is, all Medicare-certified hospices must follow the same core rules. They all provide nurses, aides, and social workers to help at home. But each agency has its own culture and way of doing things. Some teams are smaller and offer a very personal touch. Others are part of larger groups with more resources. In Los Angeles County, the competition for quality care is high. This can be a good thing for you. It means you have choices. You should look for a team that feels like a partner. They should explain the care plan clearly so you never feel lost. If you ever feel like you do not understand the treatment, stop and ask. You are the expert on your loved one. The hospice team is the expert on the care.

What to Ask When Choosing a Hospice Provider

Choosing a hospice team is a big step. Start by asking how quickly a nurse can get to your home if a crisis happens. Response time is vital for comfort. Ask who will be on the primary care team. You want to know the names of the people who will visit your house. Another good question is how they handle pain management. Ask how they keep the family informed about changes in the patient's condition. You should also ask if they offer help for the family after the loss. Some hospices offer grief support for a year. Others might offer less. Get these answers in writing if you can. It helps to have a list of notes when you are tired. Do not be afraid to ask the same question twice. You deserve to feel confident in the care your family member will receive.

Preserve Your Family Stories

This time is about more than just medical care. It is about the memories that make your family unique. Start capturing those stories today while you have the chance.

Learn More

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.