HospiceScout

PROPER CARE HOSPICE

CHAP AccreditedFreestanding Hospice

Provider Information

Address
15720 VENTURA BLVD SUITE 626
ENCINO, CA 91436
Medicare Certified Since
August 23, 2022

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PROPER CARE HOSPICE
RoleStaff Count
Registered Nurses (RN)0
Licensed Practical Nurses (LPN)0
Physicians0
Volunteers0

1

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PROPER CARE HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PROPER CARE HOSPICE compares to hospices nationwide.

9.7 minutes

of nurse care per routine home care day, on average

That is the 22nd percentile among hospices nationally. The national median is about 12 minutes.

23

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day9.7 min

    Ranks better than about 22% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends15.8%

    Ranks better than about 89% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life100%

    Ranks better than about 99% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits68.8%

    Ranks better than about 28% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care0%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months64.3%

    Ranks better than about 4% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care3.6%

    Ranks better than about 69% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$48,461 · 99th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Heart and circulatory disease74%

Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.

About Proper Care Hospice

Proper Care Hospice operates in Encino, California. This freestanding provider offers hospice services to the local community. They have been certified by Medicare since August 2022. The agency also holds accreditation from CHAP. This group reviews care standards to check that agencies follow strict rules. Families should look for this stamp of approval when they choose a provider. It shows a commitment to high quality. The office sits on Ventura Boulevard in Los Angeles County. They serve people in the Encino area who need end of life support. Medicare sets specific rules for these groups. Proper Care Hospice must follow these rules to stay in the program. You can find their office at 15720 Ventura Blvd. It is a local choice for those in the region.

Provider Details

Proper Care Hospice functions as a freestanding agency. This means they are not part of a hospital or a nursing home. They focus only on hospice care. The agency earned accreditation from CHAP. This organization is a third party that checks hospice standards. They look at how a provider manages care and safety. This process matters because it keeps agencies accountable to families. Proper Care Hospice has been part of the Medicare program since the summer of 2022. Being Medicare certified means they meet federal quality requirements. The agency maintains a strong standing in quality of care metrics. These marks come from the Hospice Care Index provided by the government. This index measures how well a hospice follows best practices. That is a clear sign of their performance. You can review their current ratings on this page to see how they compare to other local providers.

Quality Performance

Proper Care Hospice holds high marks for quality of care and overall performance according to federal data. Their CHAP accreditation further confirms they meet set standards for patient support.

What Is Hospice Care Like in Encino?

Hospice care in Encino provides support for people with serious health needs. The goal is comfort and pain relief. Medicare data shows that this provider is currently a small team. They do not report having nurses, doctors, or volunteers on their staff list at this time. This is a common setup for some newer or smaller agencies. Most care happens where the person lives. This could be a private home or a care facility. A team usually visits to manage symptoms and offer guidance to family members. You should ask how they provide care if they do not have a large staff. They might work with outside contractors or specialized partners to meet your needs. Ask how they plan to support your loved one every day. Good care depends on clear communication between the agency and your family. It is your right to know who will visit the home.

What to Ask When Choosing a Hospice Provider

Picking a hospice provider is a big step for your family. You need answers that make you feel secure. Start by asking how often a nurse will visit the home. You should also ask how they manage pain and other symptoms at night or on weekends. It is wise to ask how they handle emergencies. A good agency will have a plan for urgent needs. Ask if they can provide extra support for the family during this time. You might want to know how they work with your current doctor. Do they keep the family updated on changes in health? Ask them to explain their plan for your specific situation. Make sure you understand the services they offer. These questions help you see if a provider fits your goals. Take your time with these talks. You deserve to feel confident in your choice.

Keep Family Stories Alive

This time is hard, but your family history is a beautiful gift to save for the future. We offer tools to help you record memories and life stories.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.