PERSONAL TOUCH HOSPICE CARE, INC
Provider Information
- Address
- 17547 VENTURA BLVD. SUITE 302A
ENCINO, CA 91316 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 15, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Volunteers | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PERSONAL TOUCH HOSPICE CARE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PERSONAL TOUCH HOSPICE CARE, INC compares to hospices nationwide.
8.3 minutes
of nurse care per routine home care day, on average
That is the 11th percentile among hospices nationally. The national median is about 12 minutes.
32
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.3 min
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends14.6%
Ranks better than about 87% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life42.9%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits94.3%
Ranks better than about 3% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care1.4%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months47.2%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care1.4%
Ranks better than about 80% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice1.4%
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$33,778 · 95th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Personal Touch Hospice Care in Encino
Personal Touch Hospice Care, Inc. serves families throughout Encino and the surrounding Los Angeles area. They provide end-of-life support focused on comfort and dignity for patients facing life-limiting illnesses. Their team coordinates medical care, emotional support, and spiritual guidance to help families during a difficult season. The goal is simple: to make every day count for those in their care. By working closely with doctors and loved ones, they create a plan that fits the patient's unique needs. This team is ready to step in when the focus shifts from curing an illness to managing pain and symptoms. It is all about providing quality time at home, where people often feel most at ease. That is the core of their mission in the San Fernando Valley.
About Personal Touch Hospice Care, Inc.
This provider has been Medicare-certified since November 15, 2021. As a for-profit organization, they operate under specific federal guidelines to ensure they meet the needs of their patients. Choosing a hospice provider is a deeply personal decision. You want a team that is not only professional but also genuinely kind. The thing is, Medicare certification means they must follow strict rules for safety and care quality. That gives families a baseline of protection and accountability. It is a big deal when you are inviting a team into your home. You should always feel comfortable asking how they manage daily care and what happens during an emergency. Understanding their history helps you see if they are the right fit for your specific family situation.
Quality Performance
Understanding Hospice Care in Encino
Finding the right care in a busy place like Los Angeles can feel like a chore. But hospice is not just a medical service. It is a community of support for families in Encino. Many people wait too long to ask for help because they think hospice is only for the final days. The truth is, hospice can provide support for months, helping to improve quality of life right now. The team includes nurses, aides, and social workers who visit you where you live. They handle the heavy lifting of symptom management. That way, you can focus on being a daughter, a son, or a spouse rather than a full-time nurse. It changes the dynamic of your home life for the better. You deserve that support, and there is no reason to go through this alone.
What to Ask When Choosing a Hospice Provider
When you sit down with a hospice team, do not be afraid to ask hard questions. You are the expert on your family's needs. First, ask how quickly a nurse can get to your home if an urgent problem pops up in the middle of the night. Reliability is everything. Second, ask about the specific ways they support caregivers. You need to know that you will have a partner who watches out for your health, too. Third, ask how they handle spiritual or emotional needs beyond just medicine. Does their team include a chaplain or a counselor? Finally, ask what their plan is if the patient's condition changes suddenly. A good provider will have a clear, calm answer for every one of these questions. If they seem rushed, keep looking until you find the right match.
Preserve Your Family's Story
During this time, the memories and stories of your loved ones matter more than ever. Find a simple way to capture their life lessons and history for future generations.
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