CARING HEART HOSPICE INC
Provider Information
- Address
- 191 SAND CREEK ROAD, SUITE 225
BRENTWOOD, CA 94513 - Ownership Type
- For-Profit
- Medicare Certified Since
- November 20, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
4
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what CARING HEART HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how CARING HEART HOSPICE INC compares to hospices nationwide.
10.8 minutes
of nurse care per routine home care day, on average
That is the 34th percentile among hospices nationally. The national median is about 12 minutes.
14
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.8 min
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends9.1%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life77.8%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68.9%
Ranks better than about 27% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.4%
Ranks better than about 71% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months34.5%
Ranks better than about 56% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care3.4%
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$27,851 · 88th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 16.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment97%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life16.9%
- All care steps completed97.8%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer32%
- Dementia25%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Compassionate Care in Brentwood
Caring Heart Hospice Inc provides end-of-life care for families in Brentwood, California. They offer support focused on comfort and quality of life for their patients. The team serves the Contra Costa area from their office on Sand Creek Road. Choosing a hospice provider is a very personal decision for your family. This team works to provide peace and dignity during difficult times. They focus on managing symptoms while supporting the emotional needs of those they serve. Families in the Brentwood area can rely on their local expertise and dedication to care. Their goal is to ensure that patients feel safe and comfortable in their own homes. The staff is trained to handle complex needs with kindness and professional skill. You can reach them directly at (408) 482-5735 to learn more about their specific services and how they help families navigate this transition.
About Caring Heart Hospice Inc
Caring Heart Hospice Inc operates as a for-profit hospice provider. They have been certified by Medicare since November 20, 2019. This certification shows they meet federal standards for hospice care quality. When you look at for-profit providers, it is important to understand their commitment to patient outcomes. Caring Heart Hospice Inc has shown high marks in official quality reports. Families should know that Medicare certification ensures the provider follows strict rules for safety and care. This provider maintains an office in Suite 225 at 191 Sand Creek Road. You should feel free to ask them about their history and their care philosophy. Understanding their ownership and certification helps you feel confident in your choice. They are committed to maintaining these high standards for every patient they support. Their longevity since 2019 shows a steady presence in the Brentwood community for those seeking hospice support.
High Quality of Care
Understanding Hospice Care in Brentwood
Hospice care in Brentwood focuses on comfort instead of a cure. It is for people with a life-limiting illness who want to spend their time at home. The team includes doctors, nurses, and aides who visit you regularly. They also have social workers and chaplains to help with emotional and spiritual support. In Contra Costa County, many families choose local providers to ensure quick access to care. Hospice is not just for the final days of life. It is meant to provide months of support and symptom management for patients. The goal is to keep the patient pain-free and surrounded by loved ones. You can use hospice services while living in your own house or an assisted living facility. Understanding your options in Brentwood helps you make the best choice for your loved one. Remember that hospice is about living each day with as much peace as possible.
What to Ask When Choosing a Hospice Provider
Finding the right hospice team is a big step for your family. Use these questions to help guide your conversation with a potential provider:
- How quickly can a nurse arrive at my home if there is a problem?
- What specific services do you provide for pain and symptom management?
- How do you support family members with grief and emotional stress?
- Can you explain how your team coordinates care with my primary doctor?
Asking these questions helps you understand how the provider will fit into your daily life. Do not be afraid to ask for clarity on any part of the care plan. You deserve to feel comfortable with the people entering your home. A good hospice provider will be happy to answer your questions with patience. They should explain things in a way that is easy for your family to understand. Your peace of mind is the most important part of this process.
Preserve Your Family Stories
During this time, capturing memories and stories can be a comfort for your family. Learn how to record and save the history that makes your loved one special for future generations to cherish.
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