COMPLETE CARE HOSPICE INC
Provider Information
- Address
- 9100 WILSHIRE BLVD SUITE 540E
BEVERLY HILLS, CA 90212 - Ownership Type
- For-Profit
- Medicare Certified Since
- January 27, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 2 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what COMPLETE CARE HOSPICE INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how COMPLETE CARE HOSPICE INC compares to hospices nationwide.
13.6 minutes
of nurse care per routine home care day, on average
That is the 64th percentile among hospices nationally. The national median is about 12 minutes.
23
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day13.6 min
Ranks better than about 64% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends12.6%
Ranks better than about 82% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life98.7%
Ranks better than about 90% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits9.6%
Ranks better than about 96% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months36.8%
Ranks better than about 50% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care26.3%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice10.5%
Ranks better than about 1% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$24,207 · 79th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 9.5% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment90.7%
- Breathing difficulty screening100%
- Treatment preferences discussed100%
- Beliefs and values discussed98.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life9.5%
- All care steps completed88.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia28%
- Heart and circulatory disease30%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Complete Care Hospice Inc
Complete Care Hospice Inc serves families throughout the Beverly Hills area in Los Angeles County. This freestanding hospice provider offers care to patients at home or in other settings. They have been certified by Medicare since early 2021. The team holds accreditation from the Community Health Accreditation Partner, known as CHAP. This group reviews hospice agencies to ensure they meet high standards for safety and patient care. Choosing an agency with this badge shows they open their doors to outside experts who check their work regularly. The provider operates as a for-profit entity. They aim to provide comfort and support during a difficult time for your loved ones.
Understanding Our Quality Standards
Families should look closely at how a hospice operates before making a final choice. Complete Care Hospice Inc maintains strong marks for their quality of care. These ratings come from the official Hospice Care Index managed by federal health officials. Accreditation from CHAP is another helpful sign to watch for. This group acts as an independent auditor for healthcare agencies. They check that the agency follows strict rules for medical care and record keeping. Why does this matter for you? It means the agency has proven their processes meet national goals for quality. You want a team that follows clear rules. That is a solid way to ensure your family gets the best possible support.
Quality Performance
What Is Hospice Care Like in Beverly Hills?
Hospice care in Beverly Hills focuses on comfort and dignity for patients near the end of life. The care happens wherever the patient calls home. You can expect a team approach to manage pain and emotional needs. Complete Care Hospice Inc employs eight staff members to handle these duties. Their team includes three registered nurses and one licensed practical nurse. A physician leads the medical side of care. They also have two volunteers who offer extra time and presence to families. This mix of staff helps the team keep a close watch on symptoms. It ensures that medical needs get met quickly. You have a team ready to help you every day.
What to Ask When Choosing a Hospice Provider
Picking the right hospice team takes time and careful thought. You should feel comfortable asking direct questions to the providers you interview. Start by asking how quickly a nurse can get to your home if an emergency happens at night. Ask how they coordinate care with your regular doctor. You should also ask about their volunteer program and how those volunteers help families. Finally, ask what specific services they offer for emotional and spiritual support. Write these answers down so you can compare your options. Do not feel rushed during this process. You deserve clear answers to help you make the best choice for your family.
Preserve Your Family Stories
Finding ways to share memories and life lessons can provide great comfort to family members during this time.
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Starting the End-of-Life Conversation: A Family Guide
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Some stories are worth writing down
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