HospiceScout

GENTIVA

Provider Information

Address
5001 EAST COMMERCE CENTER DRIVE, SUITE 200
BAKERSFIELD, CA 93309
Ownership Type
For-Profit
Medicare Certified Since
May 10, 2000

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Hospice Care at GENTIVA

GENTIVA provides compassionate end-of-life care for residents in Bakersfield, California. Their team serves families in Kern County from their office on East Commerce Center Drive. They focus on comfort, dignity, and support during a difficult time. Choosing hospice care is a big decision for any family. GENTIVA offers professional medical and emotional services to help patients stay comfortable. They provide care that honors the wishes of the patient and their loved ones. Their local team is dedicated to supporting the Bakersfield community with kindness and expertise. Families can trust they are getting care from a team that knows how to help in serious health situations.

About GENTIVA

GENTIVA operates as a for-profit hospice provider in California. They have been Medicare certified since May 10, 2000. This long history shows their commitment to meeting federal standards for care. Medicare certification means they follow strict rules to keep patients safe and comfortable. Families should know that this provider has a track record of service spanning over two decades. They aim to provide high-quality care to everyone they serve. When you choose a provider with this much experience, you get a team that understands how to manage complex needs. They work hard to support the specific health goals of each patient. Their office is easy to find in Bakersfield for those who need to stop by or get more information about their programs.

Quality Performance

GENTIVA holds a strong 5 out of 5 overall rating from Medicare. They also earned a 5 out of 5 for their quality of care. Families report a high level of satisfaction with a 4 out of 5 rating. These scores show a clear commitment to excellence for every patient.

Understanding Hospice Care in Bakersfield

Hospice care in Kern County is designed to improve quality of life. It is not just about medical needs. It is about supporting the whole person. The goal is to manage pain and symptoms so patients can spend time with family. Local hospice teams in Bakersfield often include doctors, nurses, and social workers. They also have volunteers and spiritual counselors to help. Care can happen at home or in a facility. The right team will listen to your concerns and answer your questions clearly. They work with you to create a plan that fits your daily life. Having support nearby makes a big difference for families during this time. You deserve a team that is easy to reach and ready to help when you need them most.

What to Ask When Choosing a Hospice Provider

Finding the right provider can feel overwhelming. Asking the right questions helps you make a confident choice. Consider these points when you meet with a team:

  • How quickly can your staff respond if we have an emergency at night or on the weekend?
  • What specific services do you provide to help family members cope with grief and loss?
  • How often will a nurse or doctor visit our home to check on the patient?
  • Can you help us understand the benefits of Medicare coverage for these specific services?

Take your time to talk with the staff. You should feel comfortable with the people who will be in your home. A good provider will be patient and kind while they answer your questions. Trust your instincts when you talk with them.

Preserve Your Family Stories

Capture precious memories and life lessons to share with future generations. We provide tools to help you record and save the stories that matter most to your family.

Start Your Story

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.