GENTIVA
Provider Information
- Address
- 5001 EAST COMMERCE CENTER DRIVE, SUITE 200
BAKERSFIELD, CA 93309 - Ownership Type
- For-Profit
- Medicare Certified Since
- May 10, 2000
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 16 |
| Licensed Practical Nurses (LPN) | 3 |
| Volunteers | 1 |
33
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA compares to hospices nationwide.
11.3 minutes
of nurse care per routine home care day, on average
That is the 39th percentile among hospices nationally. The national median is about 12 minutes.
85
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.3 min
Ranks better than about 39% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.3%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.1%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits20.8%
Ranks better than about 88% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care9.4%
Ranks better than about 30% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months37.8%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.7%
Ranks better than about 63% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.1%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,370 · 76th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 63.4% of patients or more. Most hospices score above 90 percent.
- Pain screening99.3%
- Pain assessment99.6%
- Breathing difficulty screening99.6%
- Breathing difficulty treatment98.8%
- Treatment preferences discussed99.3%
- Beliefs and values discussed99.6%
- Bowel care for patients on opioids100%
- Visits in the last days of life63.4%
- All care steps completed96.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer12%
- Dementia33%
- Heart and circulatory disease27%
- Lung and respiratory disease11%
- Stroke7%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice Care at GENTIVA
GENTIVA provides compassionate end-of-life care for residents in Bakersfield, California. Their team serves families in Kern County from their office on East Commerce Center Drive. They focus on comfort, dignity, and support during a difficult time. Choosing hospice care is a big decision for any family. GENTIVA offers professional medical and emotional services to help patients stay comfortable. They provide care that honors the wishes of the patient and their loved ones. Their local team is dedicated to supporting the Bakersfield community with kindness and expertise. Families can trust they are getting care from a team that knows how to help in serious health situations.
About GENTIVA
GENTIVA operates as a for-profit hospice provider in California. They have been Medicare certified since May 10, 2000. This long history shows their commitment to meeting federal standards for care. Medicare certification means they follow strict rules to keep patients safe and comfortable. Families should know that this provider has a track record of service spanning over two decades. They aim to provide high-quality care to everyone they serve. When you choose a provider with this much experience, you get a team that understands how to manage complex needs. They work hard to support the specific health goals of each patient. Their office is easy to find in Bakersfield for those who need to stop by or get more information about their programs.
Quality Performance
Understanding Hospice Care in Bakersfield
Hospice care in Kern County is designed to improve quality of life. It is not just about medical needs. It is about supporting the whole person. The goal is to manage pain and symptoms so patients can spend time with family. Local hospice teams in Bakersfield often include doctors, nurses, and social workers. They also have volunteers and spiritual counselors to help. Care can happen at home or in a facility. The right team will listen to your concerns and answer your questions clearly. They work with you to create a plan that fits your daily life. Having support nearby makes a big difference for families during this time. You deserve a team that is easy to reach and ready to help when you need them most.
What to Ask When Choosing a Hospice Provider
Finding the right provider can feel overwhelming. Asking the right questions helps you make a confident choice. Consider these points when you meet with a team:
- How quickly can your staff respond if we have an emergency at night or on the weekend?
- What specific services do you provide to help family members cope with grief and loss?
- How often will a nurse or doctor visit our home to check on the patient?
- Can you help us understand the benefits of Medicare coverage for these specific services?
Take your time to talk with the staff. You should feel comfortable with the people who will be in your home. A good provider will be patient and kind while they answer your questions. Trust your instincts when you talk with them.
Preserve Your Family Stories
Capture precious memories and life lessons to share with future generations. We provide tools to help you record and save the stories that matter most to your family.
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Helpful Guides for Families
Starting Difficult Conversations: A Guide for Families
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10 Essential Hospice Questions for Evaluating Providers
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Choosing a Hospice Provider: A 5-Step Quality Guide
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.