HospiceScout

PASSIONATE HEART HOSPICE, INC

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
17100 PIONEER BLVD SUITE 315
ARTESIA, CA 90701
Ownership Type
For-Profit
Medicare Certified Since
October 30, 2018

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for PASSIONATE HEART HOSPICE, INC
RoleStaff Count
Registered Nurses (RN)1
Licensed Practical Nurses (LPN)1
Volunteers0

3

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what PASSIONATE HEART HOSPICE, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2018.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how PASSIONATE HEART HOSPICE, INC compares to hospices nationwide.

10.6 minutes

of nurse care per routine home care day, on average

That is the 31st percentile among hospices nationally. The national median is about 12 minutes.

28

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.6 min

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends15.3%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life98.4%

    Ranks better than about 88% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits84.9%

    Ranks better than about 9% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.6%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.3%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care7.4%

    Ranks better than about 48% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.9%

    Ranks better than about 39% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)74th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$25,952 · 84th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 12.8% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment88.6%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment95.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Visits in the last days of life12.8%
  • All care steps completed89.4%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Dementia43%
  • Heart and circulatory disease23%
  • Other conditions15%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Passionate Heart Hospice, Inc

Passionate Heart Hospice, Inc is a freestanding hospice provider based in Artesia, California. They have provided care to the local community since late 2018. The agency holds accreditation from CHAP, which shows they meet high standards for their clinical services. This certification helps families know that the agency follows specific rules for patient care and safety. It is a sign of quality that goes beyond basic requirements.

About Passionate Heart Hospice, Inc

This agency operates as a for-profit provider. Being CHAP accredited means an outside group checked their work to ensure they meet national quality standards. This process helps agencies stay focused on patient needs. You should know that this provider has a small team. They have one registered nurse and one licensed practical nurse on staff. They do not currently use volunteers in their care delivery. Families often find that smaller teams provide a more personal touch. You can look at their official ratings to see how they perform on specific quality measures compared to other local providers. This data is updated by Medicare to help you make an informed choice for your loved one.

Quality Performance

Passionate Heart Hospice, Inc holds strong marks for their quality of care. Their high standing is supported by their CHAP accreditation and strong results on the Medicare Hospice Care Index.

What Is Hospice Care Like in ARTESIA?

Finding care in Los Angeles County involves looking at how agencies manage their clinical teams. In Artesia, hospice care focuses on comfort and support for the entire family. This provider maintains a team with a registered nurse and a licensed practical nurse to handle medical needs. They operate as a freestanding agency. This means they are not part of a larger hospital system. You might find that this allows for more direct communication with the care staff. Most hospice services in this area include help with pain management and emotional support. The goal is always to keep the patient comfortable in their own home. It is a quiet way to provide care. Staff members work closely with family members to create a plan that fits the specific needs of the patient.

What to Ask When Choosing a Hospice Provider

Choosing the right care is a serious step for any family. You should ask clear questions to get the information you need. First, ask how often the nurse will visit the home. You need to know the schedule for regular check-ins. Second, ask how the team handles emergencies after regular business hours. It is good to know who you can call at night. Third, ask about the specific training of their nursing staff. You want to be sure they have experience with your loved one's specific condition. Finally, ask if they provide support for family caregivers. This helps you understand the full range of services they offer. Write these answers down so you can compare your options later.

Preserve Family Stories

Your family history is a treasure. We offer tools to help you record and save your loved one's stories for the future.

Start Recording

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.