PRISTINE HOSPICE AND PALLIATIVE CARE
Provider Information
- Address
- 800 S BROOKHURST ST
ANAHEIM, CA 92804 - Ownership Type
- For-Profit
- Medicare Certified Since
- February 1, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 7 |
| Licensed Practical Nurses (LPN) | 6 |
| Physicians | 4 |
| Volunteers | 1 |
33
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PRISTINE HOSPICE AND PALLIATIVE CARE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PRISTINE HOSPICE AND PALLIATIVE CARE compares to hospices nationwide.
8.1 minutes
of nurse care per routine home care day, on average
That is the 10th percentile among hospices nationally. The national median is about 12 minutes.
39
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.1 min
Ranks better than about 10% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life71.9%
Ranks better than about 8% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits84.3%
Ranks better than about 10% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care5.1%
Ranks better than about 59% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months57.1%
Ranks better than about 9% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.1%
Ranks better than about 66% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$38,710 · 98th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 1 required care step for new patients here.
- Visits in the last days of life4.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia30%
- Heart and circulatory disease30%
- Lung and respiratory disease12%
- Stroke19%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Pristine Hospice and Palliative Care
Pristine Hospice and Palliative Care serves families in Anaheim, California. They offer hospice and palliative support to patients in their own homes or care facilities. This provider has been certified by Medicare since early 2021. They hold accreditation from the Joint Commission as well. This group brings a team of thirty-three professionals to the bedside. They work hard to manage pain and provide comfort for those facing life-limiting illness. Choosing a hospice agency is a major step. Having an accredited team means they meet set standards for safety and care quality. That is a solid foundation for families to start their search.
About PRISTINE HOSPICE AND PALLIATIVE CARE
This is a for-profit hospice agency located on South Brookhurst Street in Orange County. Being a for-profit entity means the agency operates under a business model common in the local market. They have maintained their Medicare certification for several years now. Accreditation from the Joint Commission adds an extra layer of oversight to their work. This group sends surveyors to inspect the facility and review how the team handles medical records and patient needs. They check that the agency follows national rules for clinical care. When an agency earns this badge, it shows they commit to meeting high standards beyond the basic requirements. Families should know that these reviews happen periodically to ensure quality remains consistent. It serves as a check on their internal processes. You can ask the agency for their most recent report to see how they perform in these areas.
Quality of Care
What Is Hospice Care Like in ANAHEIM?
Hospice care in Anaheim involves a group of experts coming together to support your loved one. The focus is always on comfort rather than a cure. The team at this agency includes seven registered nurses and six licensed practical nurses. They also employ four physicians to oversee medical decisions. One volunteer completes their staff list. This mix of staff ensures that medical needs get addressed quickly. Nurses visit the home to check symptoms and adjust medications as needed. The physicians guide the plan of care to ensure it matches the patient goals. Having a doctor involved is helpful for complex cases. Most families find that having these professionals on call makes a difference in their daily lives. The team works as a unit. They talk often to make sure everyone is on the same page regarding the patient comfort.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask questions before you sign any paperwork. Start by asking how often a nurse will visit your home. You need to know who to call when a problem happens at night. Ask about the specific role of the medical director in your care. Find out how they handle emergencies after normal business hours. It is also wise to ask how they manage pain and other symptoms. You can ask if they provide extra support for the family like counseling or help with daily tasks. Do not be afraid to ask about their experience with your specific health condition. A good agency will answer these questions with patience and clarity. They want you to feel comfortable with the plan. Take your time to get the answers you need before moving forward.
Keep Your Family Stories Alive
The time you spend with your loved one is precious. Recording their memories and life stories can be a gift for your whole family to cherish for many years.
Preserve StoriesOther Hospice Providers Nearby
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HALOS PALLIATIVE AND HOSPICE CARE
Helpful Guides for Families
Choosing a Hospice Provider: A 5-Step Quality Guide
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Creating a Living Will Checklist: A Hospice Care Guide
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Hospice at Home vs. Inpatient: Choosing the Right Care
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Some stories are worth writing down
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