KIND HEART HOSPICE AND PALLIATIVE CARE INCORPORATED
Provider Information
- Address
- 160 S OLD SPRINGS RD, STE 280
ANAHEIM, CA 92808 - Medicare Certified Since
- October 8, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what KIND HEART HOSPICE AND PALLIATIVE CARE INCORPORATED reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how KIND HEART HOSPICE AND PALLIATIVE CARE INCORPORATED compares to hospices nationwide.
11.8 minutes
of nurse care per routine home care day, on average
That is the 45th percentile among hospices nationally. The national median is about 12 minutes.
75
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day11.8 min
Ranks better than about 45% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends6.8%
Ranks better than about 36% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life88.3%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits70%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care8.8%
Ranks better than about 34% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months24.2%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care16.5%
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice9.9%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)81st percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$23,046 · 75th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 14.4% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment98.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment98.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids98.3%
- Visits in the last days of life14.4%
- All care steps completed97.9%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer14%
- Dementia21%
- Heart and circulatory disease37%
- Lung and respiratory disease5%
- Stroke12%
- Other conditions11%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Kind Heart Hospice and Palliative Care Incorporated
Kind Heart Hospice and Palliative Care Incorporated provides hospice services to families in Anaheim, California. This freestanding hospice has been Medicare certified since October 2021. They hold accreditation from the Joint Commission. This group works to support patients through the end of life with a clear focus on comfort. Accreditation shows that they meet high standards for safety and performance. You can find them on South Old Springs Road. They serve the Orange County area with a team of eight staff members. This team includes nurses, a doctor, and volunteers. They focus on meeting the needs of those they serve in the local area. Choosing a provider is a big step for any family. Knowing these details helps you make a choice that fits your needs.
About Kind Heart Hospice and Palliative Care Incorporated
This provider operates as a freestanding hospice in Anaheim. They have been certified by Medicare for several years now. The Joint Commission grants them accreditation. This organization visits providers to check that they follow strict safety rules. They look at how the staff cares for patients. They also check the records to see if the care is consistent. This is a big deal for families. It means an outside group has looked at their work. You should know that they have a small, dedicated staff. This includes two registered nurses and one licensed practical nurse. They also have a physician on the team. Having a doctor involved in your care plan is a standard practice. Volunteers also help with daily support tasks. These small teams often offer very personal care. They focus on quality for every patient they see each day.
What Is Hospice Care Like in Anaheim?
Hospice care in Anaheim centers on keeping patients comfortable in their own homes. The goal is to manage pain and provide emotional support. You will find that hospice teams visit the patient regularly. These teams are usually made up of nurses, doctors, and volunteers. Kind Heart Hospice and Palliative Care Incorporated has a specific team size of eight people. This includes one doctor and three nurses who handle medical needs. They also use volunteers to provide extra comfort and companionship. The care happens wherever the patient lives. This could be a private house or a care facility. The team works with the family to create a plan. They adjust this plan as the needs of the patient change. This approach helps keep the focus on quality of life. It allows families to spend time together without the stress of managing complex medical tasks alone.
What to Ask When Choosing a Hospice Provider
Finding the right fit takes time. Ask these questions to learn more about how a provider works. First, ask how quickly a nurse can get to your home if an emergency happens at night. Second, ask how the team will talk to your regular doctor about the care plan. Third, ask what specific support they offer to family members who are grieving. Finally, ask how often a nurse will visit the patient in a typical week. You should feel comfortable with the answers you get. If you feel confused, ask them to explain again. A good provider will be happy to answer your questions. They want you to feel sure about your decision. Take your time with this. You deserve to work with a team that listens to your concerns and acts with care.
Preserve Your Family Stories
Capture the memories and wisdom of your loved ones in a simple way. It is a gift for your family that lasts for generations.
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