HospiceScout

KIND HEART HOSPICE AND PALLIATIVE CARE INCORPORATE

For-ProfitJoint Commission (JCAHO) AccreditedFreestanding Hospice

Provider Information

Address
160 S OLD SPRINGS RD, STE 280
ANAHEIM, CA 92808
Ownership Type
For-Profit
Medicare Certified Since
October 8, 2021

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for KIND HEART HOSPICE AND PALLIATIVE CARE INCORPORATE
RoleStaff Count
Registered Nurses (RN)2
Licensed Practical Nurses (LPN)1
Physicians1
Volunteers1

8

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what KIND HEART HOSPICE AND PALLIATIVE CARE INCORPORATE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how KIND HEART HOSPICE AND PALLIATIVE CARE INCORPORATE compares to hospices nationwide.

11.8 minutes

of nurse care per routine home care day, on average

That is the 45th percentile among hospices nationally. The national median is about 12 minutes.

75

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day11.8 min

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends6.8%

    Ranks better than about 36% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life88.3%

    Ranks better than about 26% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits70%

    Ranks better than about 25% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.8%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months24.2%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care16.5%

    Ranks better than about 13% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice9.9%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)81st percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$23,046 · 75th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 14.4% of patients or more. Most hospices score above 90 percent.
  • Pain screening100%
  • Pain assessment98.1%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment99.5%
  • Treatment preferences discussed100%
  • Beliefs and values discussed100%
  • Bowel care for patients on opioids97.7%
  • Visits in the last days of life14.4%
  • All care steps completed98.2%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer14%
  • Dementia21%
  • Heart and circulatory disease37%
  • Lung and respiratory disease5%
  • Stroke12%
  • Other conditions11%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice Care in Anaheim

Kind Heart Hospice and Palliative Care Incorporate serves families in Anaheim, California. They provide professional end-of-life care and palliative support. The team focuses on comfort and dignity for patients during their final months. Their office is at 160 S Old Springs Rd, Ste 280. Families in Orange County can reach them at (949) 674-5326 to learn about their support services. Choosing the right hospice is a big decision for your loved one. This provider works to meet the physical and emotional needs of every patient they serve. They bring specialized care to your home to ensure comfort and peace of mind.

About Kind Heart Hospice and Palliative Care Incorporate

This provider has been Medicare certified since October 8, 2021. As a for-profit organization, they follow federal standards for hospice care. Medicare certification means they meet strict rules set by the government. These rules ensure that patients get high-quality care. Families should know that this provider is held to national benchmarks. Their focus is on managing pain and helping families navigate the end-of-life process. Being certified means they accept Medicare insurance for those who qualify. This can help cover the costs of hospice services for many families. You can feel confident knowing they participate in the federal hospice program. They are committed to maintaining the standards needed to remain in this directory.

Understanding Hospice Care in Anaheim

Hospice care in Orange County is designed to provide comfort rather than a cure. It is for patients with a life-limiting illness. The goal is to improve the quality of life for the patient and their family. In Anaheim, teams of nurses, doctors, and aides work together. They visit patients at home or in care facilities. You do not need to face this transition alone. Local providers help manage symptoms like pain, anxiety, and shortness of breath. They also offer emotional and spiritual support. This care is about living each day with comfort and dignity. Hospice services in California follow state and federal guidelines to keep care safe. You have the right to choose the provider that fits your family's specific needs best.

What to Ask When Choosing a Hospice Provider

Choosing a hospice provider is a personal choice. You should ask questions to find the right fit for your family. Start by asking these important questions when you call a provider:

  • How quickly can a nurse get to my home in an emergency?
  • What specific services do you offer to support family caregivers?
  • How does your team handle pain management and symptom control?
  • Can you explain how Medicare covers the services you provide?

Take your time to talk with the staff. Listen to how they answer your concerns. A good provider will be patient and clear. They should explain everything in a way that is easy to understand. Trust your instincts when you talk with them. Your goal is to find a team that feels like the right partner for your loved one.

Preserve Your Family History

This time is precious for your family. We can help you record stories and memories that will last for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.