HospiceScout

HAVEN HOSPICE

For-ProfitCHAP AccreditedFreestanding Hospice

Provider Information

Address
6375 EAST TANQUE VERDE ROAD SUITE 160
TUCSON, AZ 85715
Ownership Type
For-Profit
Medicare Certified Since
September 19, 2019

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HAVEN HOSPICE
RoleStaff Count
Registered Nurses (RN)4
Licensed Practical Nurses (LPN)1
Volunteers0

13

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HAVEN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Provided directly by this hospice

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HAVEN HOSPICE compares to hospices nationwide.

8.4 minutes

of nurse care per routine home care day, on average

That is the 11th percentile among hospices nationally. The national median is about 12 minutes.

69

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day8.4 min

    Ranks better than about 11% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends8.2%

    Ranks better than about 53% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life94.9%

    Ranks better than about 60% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits69.1%

    Ranks better than about 27% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care7%

    Ranks better than about 45% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months33.8%

    Ranks better than about 58% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care21.1%

    Ranks better than about 6% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$14,552 · 31st percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 53.6% of patients or more. Most hospices score above 90 percent.
  • Pain screening97.9%
  • Pain assessment97.1%
  • Breathing difficulty screening99.6%
  • Breathing difficulty treatment99.2%
  • Treatment preferences discussed100%
  • Beliefs and values discussed97.9%
  • Bowel care for patients on opioids97.6%
  • Visits in the last days of life53.6%
  • All care steps completed93.7%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer16%
  • Dementia30%
  • Heart and circulatory disease16%
  • Lung and respiratory disease9%
  • Stroke7%
  • Other conditions24%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Haven Hospice in Tucson

Haven Hospice serves families in Tucson, Arizona. This for-profit provider has offered hospice services since 2019. They hold accreditation from CHAP. This means they meet high standards set by an independent group. The team works from their office on East Tanque Verde Road to provide care in Pima County.

About Haven Hospice

Haven Hospice is a for-profit provider based in the Tucson area. They earned Medicare certification in September 2019. Being accredited by CHAP shows that they invite outside experts to check their work. These experts look at how the agency follows federal health rules. It is a way to prove they focus on safety for your loved ones. The agency maintains a small team with 13 employees total. This includes four registered nurses and one licensed practical nurse. They do not use volunteers as part of their current staff roster. Families should know that these numbers reflect the team size reported to Medicare. You can ask them how they manage their daily visit schedule with this specific staff size.

Quality Overview

Haven Hospice holds a strong reputation for their quality of care based on Medicare metrics. They show high marks in clinical care standards, though patient survey results remain in the middle range. Their CHAP accreditation is a clear sign that they follow strict national health guidelines.

What Is Hospice Care Like in TUCSON?

Hospice care in Tucson brings medical support directly to a patient's home. It focuses on comfort rather than a cure for illness. The team manages pain and symptoms so the patient can spend time with family. At Haven Hospice, the staff includes four registered nurses and one licensed practical nurse. These nurses handle the clinical needs of the patient during their stay. They work together to keep the patient stable and comfortable. Social workers and aides are often part of the larger hospice team in the region. But remember, each agency uses a different model for how they visit homes. Ask how often a nurse will stop by to see your loved one. This helps you understand what to expect on a daily basis.

What to Ask When Choosing a Hospice Provider

Choosing a hospice is a serious step for your family. You need to gather facts before you make a decision. Start by asking how many nurses will be assigned to your loved one. Find out who to call if you have a problem at two in the morning. Ask how they handle sudden changes in pain levels or comfort needs. It is also wise to ask about their experience with your specific health condition. A good provider will answer these questions with clear details. They should be open about their staff and their response times. Take your time to get the answers you need to feel comfortable with your choice.

Preserve Your Family Stories

The time you spend with your loved ones is precious. Recording their memories is a gift for future generations to cherish.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.